Accommodation Liaison

ComPsych Corporation•,

7d•$58,000 - $70,000•Remote

About The Position

The Accommodation Liaison serves as a designated resource to guide employees and managers through complex accommodation situations related to the ADA, PWFA, religious accommodations, and certain state-specific situations. For cases requiring a more individualized assessment, the Liaison facilitates the interactive process with the employee, helping clarify the nature of the requested accommodation, explaining the process and expectations, and exploring potential accommodations that would enable the employee to perform the essential functions of their role. The Liaison documents key elements of these discussions and helps ensure the process remains collaborative, timely, and well-understood by all parties. Prior to engaging in this part of the interactive process, the Liaison may review the employee’s job description and relevant role requirements to ensure a clear understanding of essential job functions. Working within defined business rules, the Liaison may also be authorized to directly implement certain accommodations, such as approving limited work-from-home arrangements (e.g., up to two days per week), coordinating equipment procurement from an approved vendor list, or facilitating workspace adjustments such as changes in location or floor assignments. The Accommodation Liaison works closely with the ADA Coach, the overall account manager, and, when appropriate, clinical resources to support consistent, compliant, and employee-centered accommodation outcomes.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or another relevant field required
3+ years of experience with ADA, PWFA, and/or religious accommodation compliance required
Experience with case management systems and documentation practices
Proficiency in Microsoft Office suite
Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise is required
Ability to be present on camera during work-related trainings, meetings, and/or events
Must be able to sit or stand at a desk for prolonged periods while working on a computer

Nice To Haves

Experience administering leave of absence programs, including FMLA and state-specific leave laws preferred
Experience with facilitating the interactive process or advising on reasonable accommodation strategies preferred
Experience collaborating with legal counsel or outside consultants on complex compliance matters preferred
Familiarity with state-specific accommodation requirements a plus
Strong interpersonal skills. Ability to engage employees and managers with patience, empathy, and professionalism, especially when navigating difficult or sensitive accommodation conversations
Strong communication skills; ability to explain complex compliance concepts clearly to employees and managers
HR professional certification (PHR, SPHR, CLMS) a plus

Responsibilities

Serve as the primary resource guiding employees and managers through the ADA, PWFA, religious accommodation, and select state-specific accommodation situations.
Clarify the nature of requested accommodations, explain process and expectations, and collaboratively explore options that enable the employee to perform the essential functions of their role.
Review the employee’s job description and relevant role requirements to ensure a clear understanding of essential job functions and the basis for accommodation assessment.
Directly implement certain approved accommodations, such as approving limited work-from-home arrangements (e.g., up to two days per week), coordinating equipment procurement from an approved vendor list, or facilitating workspace adjustments such as changes in location or floor assignments.
Document key elements of interactive process discussions to ensure the accommodation record is complete, accurate, and stored within the case management system.
Work closely with the ADA Coach, the overall account manager, and, when appropriate, clinical resources to support consistent, compliant, and employee-centered accommodation outcomes.
Other duties as assigned