Accident Benefits Claims Advisor

Allstate • CAN - NB (Remote), NB

3d • CA$55,707 - CA$87,164 • Remote

About The Position

Our team is growing, and we are actively looking to hire a Claim Advisor, Accident Benefits to join our team! you will be accountable for handling first party injury claims. Notre équipe, en plein essor, est à la recherche d’un conseiller ou d’une conseillère principal(e) en réclamations, indemnités d’accident qui se joindra à notre équipe! La personne choisie occupera un poste centré sur la gestion de réclamations avec blessures subies par l’assuré.

Requirements

• Bilingual Proficiency in both English and French
• Working toward CIP designation or desire to pursue
• Having an active or obtaining a New Brunswick Adjuster’s License is required within 6 months is a requirement
• Strong time management and organizational skills as well as the ability to work in a fast-paced environment
• Strong critical thinking skills
• Strong written and verbal communication skills with a commitment to providing outstanding customer service
• Ability to work independently and as part of a collaborative team environment.

Nice To Haves

• Post-secondary education is preferred or equivalent
• Prior insurance experience and/or knowledge in injury claims, medical rehabilitation concepts, and medical terminology is preferred
• Accident Benefits experience would be an asset

Responsibilities

• Interpret insurance policy wording, determine policy coverages and set reserves on Accident Benefit claims assigned
• Investigate, negotiate and settle accident benefits claims of varying complexity by telephone, in person and/ or by written correspondence
• Comply with best practices as set out in Allstate policies and procedures
• Adhere to legislative and regulatory requirements
• Ensure files are thoroughly documented
• Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority
• Set and define customer service expectations
• Take ownership and accountability to solve customer problems
• Maintain a caseload reflective of a Claim Advisor, Accident Benefits
• Communicate and interact with claimants, vendors, medical professionals, lawyers in a professional manner
• Work collaboratively with a team of other adjusters and other stakeholders

Benefits

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree