Accessible Learning Trainee (Student Services Professional IA)

San Diego State University • San Diego, CA

12d • $4,150 - $5,076 • Onsite

About The Position

The Accessible Learning Trainee is a developmental opportunity within Student Disability Services (SDS) that provides hands-on training in supporting accessible instructional materials and technology-based accommodations for students with disabilities. Under the direct supervision of the Accessible Technology Coordinator, the incumbent will be trained to assist with accessible media services, including captioning, audio description, alternative media, and accessible learning resources to help ensure students receive timely and equitable access to course content and university programs. Working closely with Accessible Technology staff, Accommodations Counselors, and Media Captioning personnel, the Accessible Learning Trainee supports service coordination, student communication, and accessible material preparation while gaining experience in disability services and inclusive educational practices. This position contributes to SDS's mission of removing academic barriers, promoting inclusive learning environments, and supporting student success.

Requirements

• Demonstrated proficiency using Microsoft Office, Google Workspace, and assistive technology hardware and software to support accessibility services.
• Knowledge of, or the ability to quickly learn, alternative media production, electronic text conversion, media captioning, and Deaf and Hard of Hearing (DHH) accommodation processes.
• Strong organizational, communication, and interpersonal skills, with the ability to maintain accurate documentation, manage multiple priorities, and communicate effectively with students, faculty, and staff.
• Experience working with individuals with disabilities and applying accessibility principles and best practices to support equitable access in educational settings.
• Experience supporting disability services or accessibility initiatives, including the use of accessible technology and accommodation management systems.
• Ability to communicate complex technical information clearly and provide effective support to diverse campus constituents.

Nice To Haves

• Certification or specialized training in accessibility standards, assistive technology, or a related field is preferred.

Responsibilities

• Assist with accessible media and captioning services by processing requests, communicating with students and faculty, preparing materials, and supporting quality assurance activities.
• Assist with the delivery of alternative media and accessible technology services, including electronic text, assistive technology resources, and accessible instructional materials.
• Provide frontline support for students and faculty by explaining accessible learning processes, coordinating communication, and sharing information about available services and resources.
• Support Student Disability Services operations by assisting with Deaf and Hard of Hearing (DHH) service scheduling, data tracking, reporting, and service continuity during peak periods.
• Participate in training and professional development while learning established processes for accessible learning services and referring complex questions to professional staff.

Benefits

• 15 paid holidays, vacation, and sick leave.
• CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Medical, dental, and vision options at low or no cost.
• CSU tuition fee waiver for employees and eligible dependents.
• FlexCash, life and disability insurance, legal and pet plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level