Accessibility Remediation Specialist
About The Position
Ball State University Information Technology is hiring an Accessibility Remediation Specialist to help lead one of the most meaningful compliance efforts on campus. This role puts you at the center of Ball State’s Title II digital accessibility initiative, managing a team of student assistants, shaping university-wide workflows, and ensuring that everyone can fully engage with the university’s digital resources. From remediating course materials and documents to video captioning and web assets, no two days look the same. You’ll collaborate with departments across campus, develop operating procedures, and have a real hand in building a more inclusive Ball State. If you’re passionate about accessibility, love mentoring students, and want your work to matter beyond a checklist, this is the role for you. Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Requirements
- Bachelor’s degree from an accredited college or university by the date of appointment. Or, in lieu of a Bachelor’s degree: Associate’s degree plus an additional combination of education or experience equivalent to two years. Or High school diploma or GED plus an additional combination of education or experience equivalent to four years.
- Two years of experience in digital accessibility, instructional technology, or a closely related field.
- Demonstrated mastery of WCAG 2.1 AA standards and hands-on expertise with remediation software.
- Prior experience as a supervisor.
- Excellent interpersonal, collaboration, and communication skills.
- Current authorization to be employed in the U.S. without employer sponsorship.
Nice To Haves
- Experience working in a higher education environment.
- Familiarity with the Canvas Learning Management System.
- Experience in digital media, technical writing, or web design is a plus.
- Any prior experience using assistive technologies.
Responsibilities
- Recruit, train, and supervise a team of student remediation assistants, providing ongoing mentorship and quality control for their work.
- Develop and maintain standardized operating procedures for remediating diverse asset types, including PDFs, Canvas courses, and multimedia.
- Manage the intake, prioritization, and tracking of remediation requests from academic departments and administrative offices across Ball State.
- Support the Training and Accessibility Coordinator in auditing campus tools to ensure they meet WCAG 2.1 AA standards and the 2024 ADA Title II Final Rule requirements.
- Perform final technical reviews of student-remediated assets to ensure high accuracy in captioning, proper tagging in PDFs, and functional screen-reader compatibility.
- Serve as an administrator for campus platforms for media management, captioning, web testing, accessibility, etc.
- Create and update internal documentation, checklists, and training guides to stay current with evolving accessibility technologies and federal regulations.
- Maintain detailed records of remediation progress, including volume of assets processed and hours logged, to provide regular status updates to University leadership.
- Stay informed of emerging accessibility trends and legal updates, ensuring that workflows adapt proactively to compliance standards.
- Perform other related duties as assigned.
Benefits
- Paid 24 vacation days
- 12 sick days
- 10 holidays a year
- Paid parental leave (6 weeks)
- Affordable health and dental insurance
- Robust long-term disability and life insurance plans
- A range of retirement benefits
- 90 percent of child's (or children's) undergraduate college tuition at Ball State
- 100 percent of tuition costs for you to earn your undergraduate degree
- 80 percent of your graduate tuition
- Health Savings Account (with company contribution)
- Wellness programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
