Access to Care Director
About The Position
The Access to Care Director leads all functions related to client access, intake, referral management, and service navigation across the behavioral health continuum. This role ensures that individuals seeking care experience timely, equitable, and clinically appropriate entry into services. The Director oversees operational workflows, supervises multidisciplinary teams, manages capacity and ensures compliance with state, county, and payer requirements. The position plays a key role in driving organizational strategy around access, engagement, and service utilization. This individual inspires others to connect clients with all PLC programs they meet eligibility for, at their location. The role is responsible for the Intake Departments across Behavioral Health programs and PLC locations. This position requires an innovative and strategic thinker to support cross program goals through seamless service entry and maximizing PLC program participation by members entering care. This individual must be skilled in implementation and working within various platforms and technology systems.
Requirements
- A minimum of a master’s degree in the behavioral sciences field.
- License - one of the following: Ph.D., Psy.D., LCSW, or LMFT, LPCC.
- 2 years post license clinical experience.
- Experience working with individuals across the life span; experience in treatment of substance use desired.
- Completed coursework on Clinical Supervision of ASWs, AMFTs and APCCs to meet the 15-hour BBS mandated training requirement (from an approved BBS provider).
- Valid California driver’s license.
- Current automobile insurance.
- Have and maintain a clean driving record acceptable to the organization’s insurance company.
- Have immediate access to his or her vehicle during work hours.
Nice To Haves
- Experience in treatment of substance use
Responsibilities
- Leads all functions related to client access, intake, referral management, and service navigation across the behavioral health continuum.
- Ensures that individuals seeking care experience timely, equitable, and clinically appropriate entry into services.
- Oversees operational workflows.
- Supervises multidisciplinary teams.
- Manages capacity.
- Ensures compliance with state, county, and payer requirements.
- Drives organizational strategy around access, engagement, and service utilization.
- Inspires others to connect clients with all PLC programs they meet eligibility for, at their location.
- Responsible for the Intake Departments across Behavioral Health programs and PLC locations.
- Supports cross program goals through seamless service entry and maximizing PLC program participation by members entering care.
- Skilled in implementation and working within various platforms and technology systems.
Benefits
- Competitive salaries
- Medical benefits are effective the first of the month upon hire, not to exceed 31 days.
- Flexible schedules are available upon successful completion of introductory period.
- Up to 5 days of Paid Time Off to study for their licensure.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
