Department Secretary - The Access to Care Program
About The Position
The Access to Care Program is seeking a full-time, temporary Department Secretary for up to 18 months to support the Mood & Anxiety Ambulatory Service. Reporting to the Clinical Manager, the successful candidate will work collaboratively within a large, inter-professional team. The Department Secretary is responsible for welcoming and supporting clients who arrive at the clinic’s reception area, many of whom may be in distress or experiencing mental health symptoms. A warm, professional, and compassionate presence is essential to creating a safe and supportive environment through frequent telephone and in-person interactions. The role requires the utmost discretion in handling sensitive information and maintaining client confidentiality at all times. The Mood & Anxiety Ambulatory Service and the broader Access to Care Program operate within a dynamic clinical environment. As such, this role requires a high degree of flexibility and adaptability. The successful candidate must be comfortable adjusting to evolving workflows, shifting priorities, and program changes, and demonstrate a collaborative, solution-focused approach when supporting the team through these transitions. Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health. To learn more about CAMH, please visit their website at: www.camh.ca. To view our Land Acknowledgment, please click here.
Requirements
- Full-time employment
- Temporary position for up to 18 months
- Ability to work collaboratively within a large, inter-professional team
- Warm, professional, and compassionate presence
- Utmost discretion in handling sensitive information
- High degree of flexibility and adaptability
- Comfortable adjusting to evolving workflows, shifting priorities, and program changes
Responsibilities
- Welcoming and supporting clients who arrive at the clinic’s reception area
- Handling sensitive information with discretion
- Maintaining client confidentiality at all times
- Adjusting to evolving workflows, shifting priorities, and program changes
- Demonstrating a collaborative, solution-focused approach when supporting the team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
