Eye Care Director (TO)

EssilorLuxottica Group•Berwyn, IL

12d•$160,880 - $211,718•Hybrid

About The Position

At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we’re proud and excited to help people look their best by carrying fashionable frames at a great value. Together, we’re on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests’ lives and communities. See your future with Target Optical. Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Requirements

BA/BS in business, health care or related field
10+ years of multi-unit responsibility for physician/optometric practice management, Franchising, or similar experience
Strong influencing and negotiating skills
Strong communicator and listener
Problem solving ability
50%-75% travel

Nice To Haves

OD degree; licensed to practice optometry in state where brand does business

Responsibilities

Coach and influence RMs & ODs to deliver the patient journey and be key point of contact on eyecare initiatives
Partner with Zone and Field Leaders to develop clear plans of actions for stores to improve eye exam availability and patient experience
Partner with the Doctor Recruiting Team and Regional Managers to optimize coverage across the brand, ensuring there are no stores without a sublease doctor covering the location, and no dark days that require coverage to serve needs of patients
Responsible for ensuring that all Doctor onboarding activities have been completed by the field leaders in alignment with brand standards
Provide support to sublease OD to grow practice through increase of eye exams.
Responsible to ensure alignment with ZVPs, measuring and developing Regional Managers on result gaps within the OD business KPI’s and collaborate to build action plans to increase performance of the location
Support, deploy & execute brand and eye care initiatives, ensuring there is zero variance in execution and experience by the patient
Establish effective relationships & collaborations with other departments (Eyecare COE, Marketing, Fleet, Legal, Finance, etc.) to address key business issues & opportunities
Maintain knowledge of state regulatory requirements for optometric practice. Stay abreast of any pending rule changes or legislation, and partner with Luxottica Retail’s legal and regulatory services department accordingly
Ensure that all stores/doctors are in compliance with company, HIPAA, PIPEDA, and other privacy policies
Keep track of upcoming lease renewals, ensure timely completion and submission of all necessary forms/documents related to changes in lease terms
Ensure timely completion and submission of all EyeMed, Medicare, and managed care credentialing materials
Ensure sublease doctors are aware of MVC plans in their area and encourage participation