Access Systems Manager

Virginia Tech•Blacksburg, VA

10d•Onsite

About The Position

You’ll be joining the Facilities and Operations team, a department centered on providing daily facilities operations and being long-term stewards of residence halls, dining centers, and student centers at Virginia Tech. You’ll be reporting to the Assistant Director for Conference Services and Operations, in a University Staff, Full Time, Calendar year Regular staff position which is has a FLSA status of Exempt, Not Eligible for Overtime. You’ll be responsible for managing the on-campus residence halls, dining centers, and student centers for key shop operations and key controls to ensure the appropriate access and security. This operation includes over 12,000 lock cores, doors, and electronic locks. The access manager maintains accurate, detailed, and secure lock shop records, provides training and guidance to staff, and oversees inventory and ordering of materials and vendors. This is an actively working supervisor position in the locksmith trade when more complicated repairs are needed. The access manager develops, implements, and audits policies and procedures with regard to access and key control and will review plans for new or renovated facilities to recommend controls and products. This unit also oversees a small sign shop and integrates with other campus and external partners for larger signage needs. Currently, the Access Manager supervises a locksmith, a key control coordinator, a sign shop specialist, and any assigned wage personnel.

Requirements

Locksmith Certification
Demonstrated locksmith experience in a commercial or institutional setting including high volumes of lock changes, door and access system evaluation, audit, and repair.
Demonstrated experience with electronic access systems.
Experience with complex key inventory coding/records and automated inventory systems.
Demonstrated ability to maintain confidentiality and security of highly sensitive records and materials, keeping detailed and accurate records of lock changes, key codes, combinations, and performing access audits.
Demonstrated experience developing preventative maintenance programs for doors and locks.
Demonstrated ability to work independently with little supervision and to operate within a team-based environment.
Excellent customer service skills.
Ability to communicate effectively with various levels of users and occupants of buildings and facilities.
General carpentry skills and experience.
Previous supervisory/management experience as it relates to performance management and directing the work of others.
Previous experience using a maintenance management software program.
Criminal conviction check.
Driving check with a safe driving record.

Nice To Haves

Extensive experience with the Best Removable Core Lock System.

Responsibilities

Managing the on-campus residence halls, dining centers, and student centers for key shop operations and key controls to ensure the appropriate access and security.
Maintaining accurate, detailed, and secure lock shop records.
Providing training and guidance to staff.
Overseeing inventory and ordering of materials and vendors.
Actively working as a supervisor in the locksmith trade when more complicated repairs are needed.
Developing, implementing, and auditing policies and procedures with regard to access and key control.
Reviewing plans for new or renovated facilities to recommend controls and products.
Overseeing a small sign shop and integrating with other campus and external partners for larger signage needs.
Supervising a locksmith, a key control coordinator, a sign shop specialist, and any assigned wage personnel.