Access Services Coordinator, Evening Supervisor

Bradley UniversityPeoria, IL
Onsite

About The Position

The Evening Supervisor is responsible for covering the late-evening hours in the library's Access Services department. Most of the shifts for this position are closing shifts, which end a few minutes after midnight (4 pm to Midnight). During school and summer breaks, hours are a day shift, Monday through Friday. Duties include working assigned shifts at the Circulation desks; charging, discharging, and renewing items; ensuring quality customer service; assisting in coordinating student employees; responding to requests for information and assistance; handling patron problems; performing other related duties as assigned. In order to meet the needs of the University, the University retains the right to assign duties and requirements to employees as well as determine and change starting times, quitting times and shifts.

Requirements

  • Two years library or office experience that demonstrates: knowledge of library procedures or office equipment.
  • Ability to work independently.
  • Exhibit sound/accurate judgment.
  • Work with sensitive information and records.
  • Effective communication in written, telephone, and personal communications.
  • Show respect and sensitivity for cultural differences.
  • Demonstrate computer literacy.
  • Possess experience in Windows-based applications.
  • Exhibit good organizational skills, as well as the ability to handle details and multi-step processes.
  • Manage/coordinate multiple projects simultaneously and in deadline.

Responsibilities

  • Covering the late-evening hours in the library's Access Services department.
  • Working assigned shifts at the Circulation desks.
  • Charging, discharging, and renewing items.
  • Ensuring quality customer service.
  • Assisting in coordinating student employees.
  • Responding to requests for information and assistance.
  • Handling patron problems.
  • Performing other related duties as assigned.

Benefits

  • health, dental, vision, life and disability coverages
  • FSA
  • HSA
  • retirement plan options
  • Tuition Remission program
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