Access Program Coordinator Lead

UVA Health•Charlottesville, VA
•Onsite

About The Position

The AIT Lead is a technically proficient team leader responsible for promoting and sustaining One Team standards across specialties. This role serves as a subject matter expert, identifying best practices, driving standardization efforts, supporting continuous process improvement, and developing team member knowledge and skills. The AIT Lead ensures consistency, quality, and adherence to established project methodologies while fostering collaboration and operational excellence.

Requirements

  • Strong understanding of One Team project objectives, methodologies, tools, and supporting materials.
  • Demonstrated technical aptitude and ability to evaluate workflows across multiple specialties.
  • Exceptional attention to detail and commitment to quality and standardization.
  • Proven ability to train, coach, and develop team members.
  • Strong analytical, problem-solving, and process improvement skills.
  • Excellent collaboration, communication, and organizational abilities.
  • Bachelor’s degree.
  • 1 year of relevant experience.

Responsibilities

  • Provide technical expertise, guidance, and educational support to AIT team members.
  • Serve as a champion for One Team standards, methodologies, and best practices.
  • Participate in sustainability meetings and contribute to the ongoing success of One Team initiatives.
  • Identify opportunities to implement and maintain standardized workflows, processes, and documentation across specialties.
  • Monitor compliance with One Team project standards and ensure consistency across multiple service lines.
  • Continuously assess operational processes and recommend enhancements to improve efficiency, quality, and outcomes.
  • Leverage technical expertise and broad specialty knowledge to identify trends, recognize opportunities, and propose effective solutions.
  • Maintain and enforce quality standards for team materials and deliverables, including: Build documentation, Decision trees, Sustainability workflows and processes.
  • Oversee training, mentoring, and coaching activities to ensure team members adhere to established standards and successfully adopt standardized tools and processes.
  • Promote alignment and consistency among specialty-specific documentation and workflows.
  • Serve as a backup resource for liaisons as needed to support operational coverage during PTO, leave, or outages.
  • Remain actively engaged in One Team initiatives and sustainability efforts beyond Wave 7 implementation.
  • Perform other duties as assigned.

Benefits

  • Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
  • Paid Time Off, Long-term and Short-term Disability, Retirement Savings
  • Health Saving Plans, and Flexible Spending Accounts
  • Certification and education support
  • Generous Paid Time Off
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