Access Optimization Analyst

Franciscan Alliance, Inc.

1d•Remote

About The Position

At Franciscan, the Access Optimization Analyst reviews, analyzes, and evaluates information related to Access Optimization. In this role you will provide maintenance and auditing of providers' templates, schedules, scheduling instructions, and message management. You will also participate in process improvement initiatives by providing innovative ideas and solutions. WHO WE ARE Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Act as the liaison between clinic managers and Epic Cadence and Ambulatory teams to ensure communication is accurate related to the requested change or provider build requests. Acs as the liaison between the Contact Center and the clinic staff to ensure communication is standardized regarding scheduling changes and new scheduling guidelines. Arranges for new provider schedule builds and termination of providers to assist with scheduling accuracy, decrease scheduling errors, and data accuracy. Work with Epic Cadence/Radiant/Other teams to ensure providers or resources are assigned the correct visit types for their practice so reports and dashboards show accurate data. Optimize the automation of provider changes form to clinic managers to increase ease of communication and accessibility.

Requirements

Diploma GED or high school diploma
2 years Working in a Healthcare Clinic Setting
2 years Experience with Epic Cadence, Radiant or Ambulatory modules required

Nice To Haves

Bachelor's Degree Related field or equivalent combination of education or related experience
Associate's Degree Related field or equivalent combination of education or related experience
Epic-Cadence - EPIC Certificate

Responsibilities

Reviews, analyzes, and evaluates information related to Access Optimization.
Provides maintenance and auditing of providers' templates, schedules, scheduling instructions, and message management.
Participates in process improvement initiatives by providing innovative ideas and solutions.
Acts as the liaison between clinic managers and Epic Cadence and Ambulatory teams to ensure communication is accurate related to the requested change or provider build requests.
Acts as the liaison between the Contact Center and the clinic staff to ensure communication is standardized regarding scheduling changes and new scheduling guidelines.
Arranges for new provider schedule builds and termination of providers to assist with scheduling accuracy, decrease scheduling errors, and data accuracy.
Works with Epic Cadence/Radiant/Other teams to ensure providers or resources are assigned the correct visit types for their practice so reports and dashboards show accurate data.
Optimizes the automation of provider changes form to clinic managers to increase ease of communication and accessibility.