Access Nurse

Cleveland Clinic

1d•Remote

About The Position

The Access Nurse coordinates patient flow by facilitating hospital transfers and direct admissions, determining daily bed resources, and overseeing bed management logistics across the health system. The role gathers accurate information to support efficiency, patient safety, and prioritization of patient needs. Applicants must reside in Florida and live within one hour of travel from a Cleveland Clinic facility. The nurse serves as a primary telephone contact for patients with health or illness questions and uses clinical knowledge, nursing assessment, and professional communication to triage patient status. The role also assesses transfers and admissions, reviews clinical information, coordinates with referring providers and health system teams, and supports safe patient placement and effective use of bed resources. PRN caregivers work various shifts, including 7:00 a.m.–7:00 p.m. or 11:00 a.m.–11:00 p.m.

Requirements

Graduate of an accredited school of Professional Nursing (Diploma, ADN, or BSN program).
Current state Registered Nurse (RN) license.
Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross.
Three years of recent progressive clinical experience in an acute care setting.
Must reside in Florida and within one hour of travel distance to a Cleveland Clinic facility.

Nice To Haves

Bachelor of Science in Nursing (BSN).
Two years of supervisory experience in a healthcare setting.
Computer proficiency in Microsoft applications, bed management databases, and Epic.
Critical care experience.

Responsibilities

Serve as the primary point of contact for telephone patients with a variety of health or illness questions.
Use professional communication, clinical knowledge, and nursing assessment skills to triage patient status.
Provide intake, assessment, and triage for internal and external hospital transfers and direct admissions in accordance with standard operating procedures.
Use telephonic interaction as the primary mode of contact, including recorded conference calls, electronic documentation, and connecting appropriate providers to support safe exchange of patient information.
Obtain information from referring providers, review patient clinical information, and assess patient status for appropriate placement.
Collaborate with healthcare providers and hospital leadership to optimize patient outcomes, using clinical expertise, critical thinking, nursing and management experience, and business intelligence tools.
Apply understanding of patient status and the processes and capabilities of each system hospital to facilitate enterprise bed placement.
Provide oversight of all bed management functions.
Work at any point in the patient-flow process as designated to ensure safe, efficient patient placement and effective resource utilization.
Manage enterprise bed resources cost-effectively to support quality patient care.