Access Nurse

Cleveland Clinic

1d • Remote

About The Position

The Access Nurse coordinates patient flow across the health system by facilitating hospital transfers and direct admissions, determining daily bed resources, and overseeing bed-management logistics. The role gathers accurate information to support efficiency, patient safety, and prioritization of needs. Applicants must reside in Florida and be within a one-hour travel distance of a Cleveland Clinic facility.

This PRN caregiver position uses telephone interaction as the primary mode of contact. The Access Nurse answers patient health or illness questions, triages patient status, and coordinates intake, assessment, placement, and acceptance of internal and external hospital transfers and direct admissions. The role involves communicating with referring providers and appropriate care teams, reviewing clinical information, documenting electronically, and applying clinical expertise and critical thinking to achieve safe, efficient patient placement and effective resource use.

The schedule is variable, with shifts from 7:00 a.m. to 7:00 p.m. The position requires working under stressful and emergency situations while maintaining composure and providing superior customer service and patient safety.

Requirements

• Graduate of an accredited school of Professional Nursing (Diploma, ADN, or BSN program).
• Current state Registered Nurse (RN) license.
• Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross.
• Three years of recent progressive clinical experience in an acute care setting.
• Must reside in Florida and be within a one-hour travel distance of a Cleveland Clinic facility.
• Ability to sit for long periods, multitask, operate computers with manual dexterity, and have normal or corrected vision.
• Ability to maintain composure in stressful and emergency situations, perform multiple functions simultaneously without supervision, and learn new practices promptly.
• Follow standard precautions and use personal protective equipment as required.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Two years of supervisory experience in a healthcare setting.
• Computer proficiency in Microsoft applications, bed-management databases, and Epic.
• Critical care experience.

Responsibilities

• Serve as the primary telephone contact for patients with health or illness questions.
• Use professional communication, clinical knowledge, and nursing assessment skills to promptly triage patient status.
• Provide intake, assessment, and triage for requested internal and external hospital transfers and direct admissions in accordance with standard operating procedures.
• Use recorded conference calls, electronic documentation, and provider connections to support safe exchange of patient information and acceptance to the health system.
• Gather information from referring providers, review clinical information, and assess patient status for appropriate placement.
• Collaborate with healthcare providers and hospital leadership to optimize patient outcomes and clinical and financial results.
• Apply knowledge of patient status, hospital processes, and system capabilities to facilitate enterprise bed placement.
• Oversee bed-management functions and work at any designated point in the patient-flow process to support safe, efficient placement and resource utilization.
• Manage enterprise bed resources cost-effectively to support quality patient care.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree