Access Coordinator III - Cancer Institute

University of Arkansas System • Little Rock, AR

7d

About The Position

The Access Coordinator III works under supervision as a patient resource for scheduling and billing questions and facilitates comprehensive patient data collection, timely and accurate billing, prompt payment collection for services rendered, and coordination of scheduling and conflicts. The position must be able to perform all duties of Access Coordinator I and II and other duties supporting patient care activities as needed.

Employees are expected to treat others with dignity and respect, communicate complete and unbiased information, participate in institutional initiatives, and collaborate in policy and program development, implementation, and evaluation. Duties are performed in accordance with UAMS Core Concepts of Patient and Family Centered Care: Dignity & Respect, Information Sharing, Participation, and Collaboration.

Requirements

• High school diploma or GED.
• Three years of experience in registration, billing, or scheduling in a healthcare environment.
• Good communication skills.
• Computer and basic keyboard skills.
• Telephone etiquette skills.
• General knowledge of office machines, including printers and scanners.
• Excellent customer service skills.
• Knowledge of basic medical terminology.

Nice To Haves

• CHAA certification.

Responsibilities

• Record daily and monthly statistics and communicate medical records issues.
• Schedule and coordinate appointments, surgeries, or tests using hospital systems by processing patient visit notifications.
• Ensure adequate supply stock and clean and maintain equipment and waiting rooms.
• Conduct pre-registration, enter or update patient information, process walk-ins, create new patient charts, and access systems for orders.
• Verify insurance and explain benefits by running patient eligibility checks, requesting and gathering outside medical records from referrals, and filing patient charts as needed.
• Conduct authorizations and pre-certifications, track pre-authorizations, and maintain referrals.
• Collect and post payments, issue receipts, reconcile daily deposits and batch dollars, and counsel patients on related financial information.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED