Access Coordinator II

University of Arkansas System • Little Rock, AR

3d • Onsite

About The Position

The Cancer Institute Front Desk II (Access Coordinator II) will meet, greet, and assists the public, answer telephones and/or will coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collect payments and issue receipts.

Requirements

• High school diploma/GED
• Two (2) years of customer service or healthcare experience
• Basic proficiency with computers (preferably MS Office)
• General knowledge of office machines including printers and scanners
• Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

• Epic
• Experience in registration, billing, or scheduling in a healthcare environment
• Knowledge in basic medical terminology

Responsibilities

• Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients.
• Collects co-pays, deductible, and/or payments for patient account.
• Conducts pre-registration as needed, inputs and/or updates accurate patient information.
• Conducts insurance verification and benefits explanation by running eligibility on patients.
• Requests outside records and gathers outside medical records from referrals and files patient charts as needed.
• Works and completes workqueue daily.
• Assists other teams as needed.

Benefits

• Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED