Access Control Security (Orlando Regional Office)

St. Moritz Security Services•Oviedo, FL

2d•Onsite

About The Position

The Security Officer provides security services at assigned locations, with a focus on observing and reporting. Duties may include monitoring activity; conducting foot, vehicle, golf cart, or bicycle patrols of interior and exterior areas; reporting suspicious activity and persons; writing detailed narrative and daily activity reports; enforcing post orders and site rules; and responding to emergencies requiring security assistance. The officer performs the duties specified in the Post Order Manual and related policies and procedures, as directed by management. Site-specific assignments may include customer service, loss prevention, retail security, lobby and visitor reception, elevator or loading dock security, and other safety and security functions. The role requires accurate reporting, timely communication with appropriate contacts, compliance with company and site procedures, participation in required training, and appropriate incident response consistent with post orders and the Use of Force Policy. The position is based in Oviedo, Florida. The posting lists a pay rate of $18.55 and describes the schedule as a first and second mixed shift; additional information also identifies second and third shifts. This is a full-time position.

Requirements

High school diploma or equivalent.
Valid Florida D License and any registrations, permits, or licenses required by the state or jurisdiction; required credentials must be maintained and carried while on duty.
Successfully complete a background investigation and, where required, a post-offer/pre-employment drug and alcohol test; additional client screening or testing may apply.
Ability to write effective, concise, and legible reports.
Strong customer service orientation and ability to interact courteously and professionally with people at all levels and de-escalate potentially hostile or unsafe situations.
Ability to take initiative, prioritize competing assignments, and manage deadlines.
Professional demeanor, clear communication, and sound independent judgment and discretion.
Ability to work effectively with clients and colleagues as a team player.
Reliable transportation or access to public transportation to arrive at work on time.
If assigned to a role requiring vehicle, golf cart, or bicycle operation: ability to operate it safely; a current state driver’s license and clean driving record may be required.
Minimum 1–3 years of professional-level work experience is preferred, not required.

Nice To Haves

Current or prior military experience or college education in the security field.
Experience in security, law enforcement, military, or customer service.
Experience in scheduling, operations, or other security-industry functions.
Current state driver’s license and clean driving record, if applicable to the assignment.

Responsibilities

Execute security services according to the Post Order Manual, related guidelines, and management direction.
Conduct walking patrols and, when applicable, vehicle, golf cart, or bicycle patrols of assigned areas.
Identify and report security threats, unsafe conditions, hazards, suspicious activity, and emergencies.
Perform site-specific security, customer service, loss prevention, reception, elevator, loading dock, or other support duties as assigned.
Write detailed, accurate, and legible incident reports, including unusual activities and their resolution.
Maintain daily activity reports and contact appropriate site or field personnel as directed or needed.
Know and implement site-specific policies, procedures, and emergency response activities.
Follow company procedures and meet attendance, grooming, and customer service standards.
Participate in required company and site orientation and training programs.
Respond to incidents in accordance with post orders and the company Use of Force Policy, complete reports, take appropriate action, and notify relevant parties promptly.
Conduct security, customer service, or support functions as directed by a supervisor or requested by the client.