Access Control Security Officer (Orlando Regional Office)

St. Moritz Security Services•Jacksonville, FL

9d•Onsite

About The Position

St. Moritz Security Services, Inc. is seeking an Access Control Security Officer for their Orlando Regional Office. With over 43 years in the industry, St. Moritz emphasizes the quality of its people as the key to successful security programs. The company is committed to providing the highest level of service from the top down. This role is responsible for providing security services at assigned locations, focusing on observation and reporting. Duties include monitoring and reporting activities, conducting various patrols (foot, vehicular, golf cart, bicycle), reporting suspicious activities and persons, writing detailed reports, maintaining daily activity reports, enforcing post orders and site rules, and responding to emergencies.

Requirements

Minimum high school diploma or equivalent required.
Must possess a valid registration/permit/license required by the state in which the employee is employed.
Florida D security license.
Ability to write effective, concise, and legible reports.
Demonstrated ability to be very customer service oriented, with the ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become hostile or unsafe.
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.

Nice To Haves

Current or prior military experience, or college education in the security field desirable.
Minimum 1-3 years of professional-level work experience preferred.
Prior experience in the security industry, law enforcement, military, and/or customer service highly desired.
Experience in scheduling, operations, or other functions of the security industry a plus.
May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or bicycle if assigned to a position requiring operation of such.

Responsibilities

Executing security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines.
Conducting walking patrols of building/facility (or assigned areas within or outside the building/facility), which may include vehicular patrols, golf cart patrols, and/or bicycle patrols.
Identifying and reporting security threats, unsafe conditions or hazards, and/or other emergency situations.
Performing site-specific duties and tasks based on assignment, which may include customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, loading dock security, and/or other safety and security roles.
Writing detailed, accurate, and legible incident reports during shift, including notation of any unusual activities and how issues were resolved.
Contacting appropriate individuals (Site Supervision, Field Management, etc.) as directed by site post orders or as needed during shift.
Knowing all site-specific policies and procedures and implementing emergency response activities as appropriate.
Following all company procedures, maintaining acceptable attendance, and adhering to all grooming and customer service standards.
Participating in all company and site required orientation and training programs.
Responding to any incidents that occur during shift, in conformity with the Post Orders and the Company’s Use of Force Policy, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner.
Conducting security, customer service, or support function(s) as directed by supervisor or in support of client request(s).