Access Control Officer FT: Morning
About The Position
As an Access Control Officer, you will be a field-based member of Sitemetric’s on-the-ground team, supporting smooth operations and workflows at customer construction sites. You will work closely with senior leadership and provide access-control, documentation, and customer-support services, including worker registration and badging, credential verification, parking and visitor management, delivery handling, and technology troubleshooting. The role calls for professionalism, attention to detail, a proactive approach, adaptability, and willingness to take on additional responsibilities to support customer experience and the safety, security, and success of construction sites. The position requires in-person work at one or more Sitemetric jobsites in the local area; travel throughout the United States may be required. Field-based roles operate on a shift-based schedule, and shift times may change to meet customer, jobsite, and project needs. The listed schedule is Monday through Sunday, 6:00 AM–2:00 PM, with days varying weekly; flexibility in work hours is required.
Requirements
- Ability to obtain required licensing.
- Ability to pass a drug screen and background check.
- At least 2 years of high-intensity customer service experience requiring professionalism under ongoing pressure and complexity.
- Ability to quickly establish and maintain effective working relationships with internal and external customers and colleagues.
- Detail orientation and ability to prioritize tasks and responsibilities in a dynamic work environment.
- Tech-forward orientation.
- Ability to follow detailed instructions and SOPs in English.
- Proficient spoken and written English communication.
- Adaptability, flexibility, and ability to solve complex challenges within and outside assigned responsibilities.
- Proactive approach to taking on additional responsibility to serve customers and Sitemetric team members.
- Flexibility in work hours; field-based shifts may fluctuate or change based on customer needs, jobsite requirements, and project schedules.
Responsibilities
- Proactively monitor and manage access-control compliance for people entering and leaving the site, coordinating with the customer and Sitemetric team to uphold site security requirements.
- Ensure personnel entering the site have badges and are properly scanned to verify identity and maintain accurate worker headcount records.
- Provide parking passes to appropriate personnel and monitor compliance in designated parking areas.
- Document visitors entering and leaving the site and receive deliveries, creating written records for the customer.
- Support customers and workers with access-control needs, including registration and badging, technology troubleshooting, visitor and delivery logs, and parking management.
- Assist with one-time and ongoing ad hoc access-control responsibilities.
- Work with senior leadership and across the organization to support customer sites.
Benefits
- Competitive hourly pay based on experience and qualifications.
- Weekly payroll.
- Health, dental, and vision insurance for full-time employees.
- 401(k) eligibility.
- Accrued paid sick leave for all employees, including part-time employees.
- Paid vacation accruing at 40 hours per year for full-time employees.
- Career growth and professional development opportunities.
- Employee referral bonus plan: $100 for each referred candidate who completes at least three consecutive calendar months of service, subject to stated eligibility and tax conditions.
- Supportive team culture that values clarity, reliability, and high performance.
- Access to tools, technology, and support to do the best work.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
