Access Control Officer PT: Morning

8d1eb80f-a78f-4fd0-b473-5cdee8003119•Frederick, MD
•$0 - $18•Onsite

About The Position

The Access Control Officer is a field-based member of Sitemetric’s on-the-ground team who supports smooth operations at customer construction sites. The role works closely with senior leadership and requires in-person work at one or more Sitemetric jobsites in the local area; travel throughout the United States may be required. The position is based in Maryland and is scheduled for Saturday and Sunday, 5 AM–1 PM. Field schedules may fluctuate or change based on customer needs, jobsite requirements, and project schedules, so flexibility in work hours is required. The officer manages worker registration and badging, verifies credentials and badge scans for personnel entering the site, maintains accurate headcount records, oversees parking passes and compliance, documents visitors, and receives and records deliveries. The role also provides customer and worker support, including technology troubleshooting and other access-control assistance, and takes on ad hoc responsibilities as needed. It requires professionalism, attention to detail, a proactive approach, adaptability, and a willingness to go beyond assigned duties to support customer experience and construction-site safety, security, and success.

Requirements

  • Ability to obtain required licensing.
  • Ability to pass a drug screen and background check.
  • At least 2 years of high-intensity customer service experience requiring professionalism under ongoing pressure and complexity; examples include healthcare, hospitality, fast-food/quick-serve, and military fields.
  • Ability to quickly establish and maintain effective working relationships with internal and external customers and colleagues.
  • Attention to detail and ability to prioritize tasks and responsibilities in a dynamic work environment.
  • Comfort with technology.
  • Ability to follow detailed instructions (SOPs) in English.
  • Proficient spoken and written English communication.
  • Adaptability, flexibility, and ability to solve complex challenges within and outside assigned responsibilities.
  • Proactive approach to taking on additional responsibility in service of customers and Sitemetric team members.

Responsibilities

  • Monitor and manage access-control compliance for everyone entering and leaving the site, working with the customer and Sitemetric team to understand and uphold site security requirements.
  • Ensure personnel entering the site have badges and are properly scanned to verify identity and maintain accurate worker headcount records.
  • Provide parking passes to appropriate personnel and monitor compliance in designated parking areas.
  • Document visitors entering and leaving the site and receive deliveries, creating written records for the customer.
  • Support workers and customers with access control, including registration and badging, technology troubleshooting, visitor and delivery logs, and parking management.
  • Assist with one-time and ongoing ad hoc access-control needs.
  • Provide documentation and other support related to access-control activities.

Benefits

  • Competitive hourly pay based on experience and qualifications.
  • Weekly payroll.
  • Health, dental, and vision insurance for full-time employees.
  • 401(k) eligibility.
  • Accrued paid sick leave for all employees, including part-time employees.
  • Paid vacation accruing at 40 hours per year for full-time employees.
  • Opportunities for career growth and professional development.
  • Employee referral bonus plan: $100 for each referred candidate who completes at least three consecutive calendar months of service, subject to the stated eligibility conditions and applicable taxes.
  • Supportive team culture that values clarity, reliability, and high performance.
  • Access to tools, technology, and support.
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