Access Control Officer FT: Morning
About The Position
The Access Control Officer is a field-based member of Sitemetric’s on-the-ground team, supporting smooth operations and workflows at customer construction sites. The role works closely with senior leadership and requires in-person work at one or more local Sitemetric jobsites; travel throughout the United States may be required. Field-based positions use shift-based schedules, and hours may fluctuate based on customer needs, jobsite requirements, and project schedules. The officer manages worker registration and badging, verifies credentials for people entering the site, supports parking management, documents visitors and deliveries, troubleshoots technology, and provides other access-control support as needed. The position calls for professionalism, attention to detail, a proactive and flexible approach, and a willingness to take on responsibilities beyond the assigned scope to support customer experience and the safety, security, and success of construction sites. Sitemetric uses technology and services to support construction operations, including workforce management, safety, security, reporting, communications, and logistics. Its offerings include digital onboarding, smart badging, real-time location systems, messaging, integrated turnstiles, reporting, and emergency mustering.
Requirements
- Ability to obtain required licensing.
- Ability to pass a drug screen and background check.
- At least 2 years of high-intensity customer service experience requiring professionalism under ongoing pressure and complexity.
- Ability to establish and maintain effective working relationships with internal and external customers and colleagues.
- Detail orientation and ability to prioritize tasks in a dynamic work environment.
- Technology-forward approach.
- Ability to follow detailed instructions and standard operating procedures in English.
- Proficient spoken and written English communication.
- Adaptability, flexibility, and ability to solve complex challenges within and outside assigned responsibilities.
- Proactive willingness to take on additional responsibility to serve customers and Sitemetric team members.
Responsibilities
- Monitor and manage access-control compliance for everyone entering and leaving the site, working with the customer and Sitemetric team to understand and uphold site security requirements.
- Ensure personnel entering the site have badges and are properly scanned to verify identity and maintain accurate worker headcount records.
- Provide parking passes to appropriate personnel and monitor compliance in designated parking areas.
- Document visitors entering and leaving the site and receive deliveries, creating written records for the customer.
- Support worker registration and badging, technology troubleshooting, visitor and delivery logs, and parking management.
- Assist with one-time and ongoing ad hoc access-control needs for customers.
Benefits
- Competitive hourly pay based on experience and qualifications.
- Weekly payroll.
- Health, dental, and vision insurance for full-time employees.
- 401(k) eligibility.
- Accrued paid sick leave for all employees, including part-time employees.
- Paid vacation accruing at 40 hours per year for full-time employees.
- Opportunities for career growth and professional development.
- Employee referral bonus of $100 for each referred candidate who completes at least three consecutive calendar months of service, subject to the stated conditions and applicable taxes.
- Supportive team culture that values clarity, reliability, and high performance.
- Access to tools, technology, and support to do the work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
