Access Center Scheduling Rep

Parkview Health • Fort Wayne, IN

2d

About The Position

Primary duty is to accurately schedule for physician consults and/or outpatient procedures following defined scheduling protocols. Communicates with physician offices, patients, nursing units and ancillary departments regarding scheduling procedures, appointments and coordination of tests. Conducts professional patient interviews, to include obtaining medical history, demographics, and financial information.

Requirements

• Must be a high school graduate or the equivalent with GED
• Requires a minimum of two years customer service experience
• Must have good verbal and communication skills
• Must be able to demonstrate general computer skills
• Must have excellent verbal and written communication skills

Nice To Haves

• Medical terminology preferred
• One year experience in healthcare setting, call center, or clerical position, including experience using Microsoft Office applications

Responsibilities

• Accurately schedule for physician consults and/or outpatient procedures following defined scheduling protocols
• Communicate with physician offices, patients, nursing units and ancillary departments regarding scheduling procedures, appointments and coordination of tests
• Conduct professional patient interviews, to include obtaining medical history, demographics, and financial information

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees