Scheduling Coordinator II - FPA Access Center

Mount Sinai Health System • New York, NY

4h • Onsite

About The Position

In the Scheduling Coordinator II role within the FPA Access Center, you will be
responsible for exemplifying patient experience while interacting with patients
and visitors over the telephone and other communications channels by providing
superior customer service. The FPA Access Center, which is centralized
contact/call center for the Mount Sinai Health System, located in West Side of
Manhattan. Although we are an administrative office, the Access Center supports
many of the various doctors’ offices in our health system.

The Scheduling Coordinator II is a senior level individual, responsible for
scheduling appointments, consults and follow-up appointments for patients, and
who takes a lead role among this group, mentoring and training less experienced
staff. Assists in oversight of front desk and office activity in the absence
of the Supervisor.

Responsibilities

• scheduling appointments
• scheduling consults
• scheduling follow-up appointments for patients
• mentoring and training less experienced staff
• Assists in oversight of front desk and office activity in the absence of the Supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed