Access Center Lead Agent- FPA Access Center

Mount Sinai Health System • New York, NY

3d

About The Position

The Lead Agent for the Access Center is a senior level individual, responsible
for scheduling appointments, consults and follow-up appointments for patients,
and who takes a lead role among this group, mentoring and managing all training
for new and less experienced staff. This individual assists the Supervisor in
oversight of front desk and office activity, or functions as point of contact in
the Supervisors absence.

Responsibilities

• scheduling appointments
• scheduling consults
• scheduling follow-up appointments for patients
• mentoring new staff
• managing all training for new and less experienced staff
• assists the Supervisor in oversight of front desk and office activity
• functions as point of contact in the Supervisors absence

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees