Access Center Intake Coordinator

SAFE PLACE FOR YOUTH • Los Angeles, CA

3d • Onsite

About The Position

The Access Center Intake Coordinator position will support the flow and responsibilities of Access Center Programming and Case Management. The Access Center Intake Coordinator will have a caseload of members working towards a variety of goals. This role is an integral part of case management services at SPY.

Requirements

• 1-2 years of experience in social services or related field is required.
• 1+ years of experience working in an Access Center environment.
• 1+ years of experience providing direct services to high-risk youth.
• Working knowledge of child and adolescent social, emotional, and cognitive development, trauma informed care and harm reduction service model
• A commitment to and passion for the mission, vision, values and culture of SPY
• A self-starter who is prepared to drive innovative solutions for an emerging organization
• An ability to work in a fast paced environment that requires effective collaboration with a variety of organizations and individuals
• Must possess great communication and organizational skills
• Proficient in Microsoft Office and Google Drive
• Must have reliable transportation, valid California driver's license and proof of current insurance.
• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment, such as the office or outdoors.
• Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.
• Mandated Reporting Requirements: All SPY employees are mandated reporters and are legally required to report any reasonable suspicion of child, elder, or dependent adult abuse or neglect.
• COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. Please submit proof of vaccination to [email protected]. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are not guaranteed.
• Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record.
• For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.
• All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time.

Nice To Haves

• Bachelor's Degree in Social Work, Psychology, Sociology or related field is preferred.
• 1+ years experience providing direct services to high-risk youth including counseling and advocacy is preferred.

Responsibilities

• Support Access Center Case Management Team in day to day operations and programing of the Access Center
• Run Front Desk operations on a rotation basis ensuring members are connected with needed programs and services
• Conduct intakes, assess needs, and refer new youth to needed services/programs such as housing, mental health, benefits, education, and employment as needed
• Use a harm reduction, trauma informed, housing first model when working with youth
• Provide mediation and crisis intervention to youth as needed
• Participate in team approach to developing youth driven treatment plans, case summaries, and progress reports as needed
• Work within the Coordinated Entry System (CES), utilizing HMIS and SPY Database to track and record Drop-in Case Management data
• Prepare data collection and analysis, monthly reports, and program administration duties in a timely fashion
• Advocate by attending external community meetings with government agencies and community groups
• Support members with housing and health and wellness goals
• Work collaboratively across internal departments and assist with general SPY programming as needed
• Work within established legal and ethical guidelines
• Ability to work nights/weekends in near future.
• Other duties as assigned to support the mission of the program and organization.

Benefits

• comprehensive health coverage
• 403b with agency contribution
• ample paid time off
• professional development opportunities that are tailored to your individual career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level