Access Associate Senior - Oncology Contact Center

UVA HealthCharlottesville, VA
Onsite

About The Position

These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience.

Requirements

  • High School Graduate or Equivalent required.
  • 2 years relevant experience required.
  • Access Associate fully cross-trained to cover multiple specialties will be considered in lieu of the 2 years relevant experience.
  • Proficient communicative skill across spoken, writing domains, adequate auditory and visual skills.
  • Attention to detail and ability to write legibly and compose messages clearly and concisely.

Nice To Haves

  • Associates degree preferred.

Responsibilities

  • Managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance.
  • Ensuring patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience.
  • Managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis.

Benefits

  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • Long-term and Short-term Disability
  • Retirement Savings
  • Health Saving Plans
  • Flexible Spending Accounts
  • Certification and education support
  • Generous Paid Time Off
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