Access Administrator

TEKsystems•Waukegan, IL

11d•$23 - $24•Onsite

About The Position

We're seeking a motivated Help Desk / Service Desk professional who is ready to expand their career into Access Management. This is an excellent opportunity for someone with strong troubleshooting skills, experience working in Active Directory, and advanced Excel capabilities who wants to gain exposure to cybersecurity, access governance, compliance, and IT controls. This role focuses on ensuring appropriate user access to enterprise systems and applications while supporting audit and security initiatives. As an Access Analyst, you will support enterprise-wide access management initiatives, ensuring users have the appropriate level of access to applications, databases, and systems. You will work closely with IT teams, business stakeholders, and management to support security, compliance, auditing, and user access reviews. This is a great opportunity for candidates interested in Cybersecurity, Identity & Access Management (IAM) or Information Security careers. The role involves auditing user access, managing permissions, analyzing data, and supporting security-related processes.

Requirements

2+ years of Help Desk, Service Desk, Desktop Support, or Technical Support experience
Hands-on experience with Active Directory (account creation, permission changes, password resets, group management)
Advanced Microsoft Excel skills including Pivot Tables and VLOOKUP/XLOOKUP
Experience working within a ticketing system such as ServiceNow or similar
Strong analytical and problem-solving abilities
Excellent written and verbal communication skills
Ability to work independently and manage multiple priorities

Nice To Haves

Experience with access management or identity administration
Understanding of information security principles
Experience supporting audits, compliance initiatives, or access reviews
Familiarity with SOX, regulatory requirements, or risk management practices
Experience administering application or database access
Exposure to Identity & Access Management (IAM) tools

Responsibilities

Manage and resolve access-related tickets through an IT Service Management (ITSM) platform
Create, modify, and remove user access permissions within Active Directory and other enterprise applications
Perform user access reviews and recertification activities
Gather, organize, and analyze access data using Excel and reporting tools
Identify access discrepancies and coordinate remediation efforts
Generate reports and documentation for leadership review
Assist with audit requests and provide supporting access documentation
Partner with IT and business teams to ensure compliance with security policies and procedures
Support multiple access management initiatives simultaneously while meeting established timelines and SLAs