Accela Land Management Developer

Synergy America, Inc•Lawrenceville, GA

6d•Onsite

About The Position

Our client is looking for a Accela Land Management Developer for a 6 months contract role in Lawrenceville, GA. This senior level position is responsible for administration, management, configuration, documentation, report writing, scripting and end-user support and testing of the Accela Automation SaaS system and its modules Citizen Access, Mobile Office, and GIS integration.

Requirements

3 years’ experience in Accela Automation, Configuration Management, EMSE Scripting and application support
Strong working knowledge of OnPrem & Cloud Accela Platform
Strong working knowledge of Agile, Scrum, Waterfall methodologies
Strong working knowledge of JIRA, SharePoint, Visio, MS Office Suite, Teams, Power BI, GitHub, Postman, and SSIS
Accela Ad Hoc/SSRS Reporting
Accela Digital Plan Room
Accela Mobile, Automated deployment
Knowledge of GIS (geographic information systems)
Integrating Accela with other systems (e.g. Oracle Financials, SMS platforms etc)
Experience working with Government organizations

Nice To Haves

3-5 years’ experience in Accela Administration, Construct API Integrations
Teller Cashiering Platform, Twilio SMS Messaging, SAP
Applicable programming principles and/or languages
Application development processes and tools
Project management principles
Documenting procedures
Excellent Customer Service in Face-to-Face, Telephone or Electronic Interaction with Clients
Analyst and systems experience in a large-scale Information technology environment
Accela Certification(s)

Responsibilities

Develop and customize applications, forms, workflows, and reports within the Accela platform based on business requirements.
Create scripts and code (JavaScript, .NET, APIs) to extend Accela’s capabilities, tailoring the platform to the organization’s processes.
Develop automated processes for business workflows, licensing, permitting, and other public sector activities using Accela's configuration tools and coding capabilities.
Configure Accela modules (such as Civic Platform) to meet specific operational needs.
Implement custom workflows, logic, and system behaviors by leveraging scripting (Accela Script, JavaScript) and configuration tools.
Customize Accela interfaces to enhance the user experience and ensure usability.
Develop and maintain integrations between Accela and third-party systems, such as payment gateways, geographic information systems (GIS), Cashiering, SMS system and enterprise resource planning (ERP) platforms.
Use APIs and web services to enable data exchange between Accela and external systems.
Ensure that the integration processes are secure, efficient, and scalable.
Identify, diagnose, and resolve technical issues related to custom scripts, workflows, and system integrations.
Conduct thorough testing and debugging to ensure the reliability of the developed solutions.
Collaborate with system administrators and IT teams to resolve more complex issues related to performance or configuration.
Create and maintain comprehensive documentation for all custom code, workflows, and integrations.
Provide technical support to IT teams and end-users by troubleshooting and addressing system related queries or issues.
Document processes and procedures to ensure continuity and knowledge transfer across the team.
Design, generate, update Accela Reports.
Accela Automation, GIS, Accela Citizen Access, Mobile Office
Utilizing and managing SQL server databases
Handling deployments with Accela support team
Accela training classes for Business teams as part of UAT and new project releases.
Prepare Documentation and Standard Operating Procedure
Provides advice and guidance to end users regarding incidents
Identify, log and resolve technical problems with software applications or network systems
Identify potential changes and system improvements to present to Land Information Solutions Supervisor for consideration and implementation
Ensure that work is carried out within agreed service levels and in accordance with department guidelines
Create, maintain, and distribute reports of progress to Land Information Solutions Supervisor
Maintain ticketing system with up-to-date solutions and clear record of activities
Explain and document technical issues in a clear way to end users
Communicating technical information to a non-technical audience
Good Understanding of Computer Support and Troubleshooting
Identifying, researching, and resolving complex technical issues
Collaborating with other IT teams
Perform Physical IT maintenance and installation tasks as needed. This means being able to lift heavy objects and be able to work from a ladder at times
Must be able to lift and move objects 10-50 lbs regularly. Will need to stand, walk, stoop, kneel, crouch or crawl.