Academic Technology Lab Assistant

Mercer University • Macon, GA

1d • Onsite

About The Position

We are seeking enthusiastic, tech-minded Lab Assistants to join our Academic Technology Services team. In this role, you will help manage a dynamic, flexible multimedia environment, supporting faculty, staff, and students as they utilize lab workstations and display docking setups. If you love solving tech puzzles, helping others, and learning modern digital skills, this position offers hands-on experience at the intersection of technology and education.

Requirements

• Work-Study Eligibility Required (Applications without work-study approval cannot be considered).
• Strong dependability, punctuality, and ability to work independently.
• Solid foundational computer skills and a willingness to learn multi-platform troubleshooting (macOS, Windows, iOS, docking systems).
• Excellent communication and interpersonal skills.
• An eye for detail and an enthusiasm for educational technology.

Responsibilities

• Greet lab visitors, assist users with basic hardware/software issues.
• Provide friendly, professional, and clear assistance to patrons with varying levels of technical expertise.
• Maintain an organized, clean, and welcoming environment; manage opening/closing checklists; and independently complete required assignments in Canvas.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed