Academic Support Services Assistant

Program•Omaha, NE

3d•Onsite

About The Position

The Academic Support Services Assistant assists the Dean with projects and coordinates schedules, meetings, purchases, and resource inventories for Academic Support Services and Libraries across the College. The role monitors and maintains the accuracy of data collected across academic support areas and designs, runs, and shares reports as assigned to support the Language and Literacy Center, Learning and Tutoring Center, Libraries, Math Center, PALS Program, and Writing Center. The assistant serves as the primary contact for the shared Academic Support Services phone line and email inbox, and helps coordinate the department’s efficient operation in service of students, faculty, and staff. This is a part-time regular position scheduled for 28 hours per week. The work schedule is Monday through Thursday, between 9 a.m. and 5 p.m., at the Fort Omaha Campus. The position is eligible for tuition assistance and prorated leave and holiday benefits.

Requirements

Associate degree, or an equivalent combination of education and/or work experience.
Two years of related work experience.
Demonstrated ability to use Microsoft Office programs, including Word and Excel.
Must pass a background check.
Knowledge of general college policies and procedures, office administration, and organization.
Proficient computer skills and ability to learn new software.
Proficiency with Microsoft Office Suite and other college-supported systems.
Familiarity with student information systems and databases, and with presentation software.
Excellent communication skills, including active listening.
Excellent organizational skills and attention to detail.
Skill in resolving problems and handling inquiries.
Ability to maintain accurate records and confidentiality.
Ability to receive brief instructions and use proper judgment and critical thinking to complete diverse tasks.
Ability to demonstrate a positive and professional attitude, manage and prioritize multiple tasks, and work well with minimal supervision in a team-oriented environment.
Ability to demonstrate cooperation and professionalism in stressful situations and effectively work and interact with various cultures and ethnicities.

Responsibilities

Assist and support the Dean with assigned projects.
Schedule and coordinate meetings, events, and functions for the academic support unit.
Purchase office supplies, business cards, uniforms, technological supplies, and other departmental items.
Serve as the main point of contact for general student questions, presentation requests, scheduling, and staffing.
Assist with department-wide data collection and customer surveys, including monitoring and correcting visit information and designing, running, and sharing reports in AccuCampus and other systems.
Assist the Dean with regular outreach tasks and professional development activities across academic support areas.
Attend work activities or programs as scheduled or assigned.