Academic Success Coach

Berea College•Berea, KY

23h•Onsite

About The Position

The Academic Success Coach, within the Office of Advising and Retention Strategy, serves as the primary liaison for students on academic warning and academic suspension. This role is the main point of contact for faculty and staff academic alerts related to this population of students, primarily submitted through Navigate Berea and other reporting systems. The Academic Success Coach provides timely outreach, coordination, and intervention support for students experiencing academic difficulty. They also serve as an academic advisor, meeting individually with students to provide coaching, advising, student success planning, and structured interventions that support academic progress, persistence, and success. In collaboration with the Executive Director of Student Success, student success colleagues, and the Office of Academic Affairs, the Coach analyzes data from multiple sources to develop and implement data-informed, holistic intervention strategies for an assigned caseload. The role includes advising responsibilities for academic planning, transition, progress, and momentum from academic difficulty. It also involves collaborating with campus partners across Student Life, Labor, and other student-facing areas to support programming that enhances engagement, retention, and persistence. Additionally, the Academic Success Coach serves as a Summit Guide within the First-Year Summit program and contributes to broader campus initiatives focused on student success, equity, and belonging. This position includes responsibility for supervising, mentoring, and developing students in the College's integrated Work College Program, supporting student learning, career readiness, and the program's learning goals and outcomes.

Requirements

Bachelor’s degree required
At least 4 years of experience planning and leading student academic success programming in higher education.
At least 4 years of experience working with first-generation college students with a limited income.
A deep and genuine commitment to working directly with students to facilitate their development, provide educational opportunities and foster academic engagement and success to motivate students to meet their full potential.
Knowledge of student development theories and promising practices related to providing academic support to students from limited income and to first-generation college students, including serving as a Summit Guide to support the First-Year Summit program.
Strong familiarity with emerging enrollment software and technologies, such as EAB, related to student tracking and interventions.
Ability to quickly learn and implement Berea’s academic policies related to academic progress and degree completion.
Ability to review and analyze data to target student interventions and communications.
Strong written and oral communication, collaboration, and teamwork skills.
Ability to work effectively with faculty and staff across the institution with an understanding of the perceptions and needs of these areas.
A willingness to work occasional evening and weekend hours for student-facing programming.
Ability to maintain strict confidentiality and comply with the Family Educational Rights and Privacy Act (FERPA).
Valid Driver’s License
Ability to navigate campus grounds and buildings independently
Ability to travel independently
Ability to lift up to 20lbs for student programming and events
Ability to operate the following vehicles or equipment: Standard office equipment: computer, fax, phone, etc.

Nice To Haves

master’s degree preferred
Higher education or high school classroom instruction experience preferred.

Responsibilities

Serve as the primary liaison for students on academic warning and academic suspension to help them develop success plans and coach them toward success.
Serve as a Summit Guide for at least one cohort of the First-Year Summit, including in-session instruction as well as advising and support of cohort students as needed.
Provide proactive and appreciative one-on-one advising for assigned caseload, academic coaching, and intervention services tailored to students’ academic standing, learning needs, and goals, including course mapping, registration assistance, and degree audits.
Utilize Navigate Berea (EAB), Roster Checks, Progress Reports, grade trends, and other relevant institutional data to identify students at risk. Implement outreach and support plans aligned with institutional data and academic progress indicators by determining which students or student groups may need additional support.
Utilize Navigate Berea (EAB) to respond to student alerts, and conduct progress reports and mid-term interventions.
Plan, coordinate, and/or deliver academic success activities, programs and instruction, and develop partnerships with faculty, staff, and programs to increase opportunities for student academic success and progress across campus, including, but not limited to, Registration, Course Planning, and Curriculum workshops.
Use qualitative and quantitative data to evaluate the effectiveness of academic interventions, inform decision-making, and recommend program enhancements.
Serve on additional committees and other groups related to student academic progress and success as assigned.
Maintain accurate and confidential student records and track intervention outcomes in compliance with FERPA.
Supervise, mentor, and develop students in the College's integrated Work College Program.
Other roles/duties will be assigned as necessary to assist the College in the attainment of the goals set forth and the enhancement of a positive, respectful learning environment for all staff, faculty and students.