Academic Success Coach II

Texas A&M University System•Kingsville, TX

1d•Hybrid

About The Position

The Academic Success Coach II is a full-time, grant-funded position responsible for supporting participants in developing the skills and motivation necessary to complete a secondary education and post-secondary education. Under supervision, the position manages a caseload of program participants, providing academic, college, career, and financial aid assistance. The role emphasizes individualized, student-centered planning, and coordination of program activities such as workshops, resource fairs, and summer components. This position contributes directly to provide adults who are out of school with information and services to return to a secondary or post-secondary education.

Requirements

Bachelor’s degree in an applicable field or equivalent combination of education and experience.
Two years of related experience in student support services, advising, or educational programs.

Nice To Haves

Bachelor’s degree in education, psychology, or related field from an accredited college/university
Experience working in a TRIO federal program or similar program
Experience providing case management services
Experience advising students on college admissions and financial aid processes
Strong interpersonal, organizational, and communication skills, including the ability to effectively communicate both orally and in writing and deliver presentations
Ability to positively and professionally interact with students, staff, and diverse groups of various sizes
Ability to multitask, work cooperatively with others, and manage multiple responsibilities effectively
Knowledge of word processing, spreadsheet, database, and general office/instructional software applications
Ability to provide academic advising, student support services, and facilitate student learning and engagement
Knowledge of college admissions, financial aid processes, and student support resources
Knowledge of instructional methods and strategies for teaching individuals and groups, including active listening techniques
Ability to assess student needs and develop individualized educational plans
Ability to facilitate and adapt instructional content to meet diverse learning needs
Ability to maintain accurate records, documentation, and data reporting systems
Strong critical thinking skills, including the ability to comprehend, analyze, and apply information using inductive and deductive reasoning

Responsibilities

Creates purposeful interactions between students and academic institutions to develop individualized, student-centered educational plans.
Assesses academic and supportive needs of participants to promote student success.
Provides goal-oriented advising prior to or during the first year to foster informed choices in students’ educational planning.
Suggests and directs access of university resources relevant to career investigation.
Assists students in understanding academic studies, curriculum requirements, and the relationship between majors and careers.
Assists students in establishing goals for high levels of engagement towards academic progress and success.
Travels to target counties to meet with participants regarding academic progress, college readiness, and career preparation.
Maintains student records and ensures accurate documentation.
Implements early intervention strategies, including follow-up support for at-risk students.
Provides guidance and completion assistance with college admissions, financial aid, scholarship requirements, and other funding options.
Promotes and directs students to resources for career exploration and planning.
Communicates academic policies and procedures, including probation, suspension, course withdrawal, and satisfactory academic progress requirements.
Identifies, recruits, and interviews program participants.
Reviews applications and ensures completeness and accuracy of required documentation.
Coordinates and participates in recruitment events at designated target counties.
Assists in planning and coordinating workshops, resource fairs and summer components.
Collaborates with Community Partners to prepare participants for program activities.
Coordinates and participates in field trips, college visits, career industry activities and opportunities to enhance student development.
Maintains accurate program records, documentation, and reports in compliance with grant requirements.
Enters participant data and tracks outcomes in the Blumen data base system to support annual performance reporting and program objectives.
Submits travel requests and reconciles expenditures using the Emburse system.
Ensures data accuracy, integrity, and compliance with federal and institutional guidelines.
Assists the Student Engagement Coordinator to supervise, train, and evaluate student workers, and part-time staff.
Provides guidance and oversight to ensure quality service delivery, student support, and program compliance.

Benefits

Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value). Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage
Dental & Vision
Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
On-Campus Wellness Opportunities: TAMUK’s Wellness Program is designed to enrich lives through health and wellness programming that is meaningful and impactful.
Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
Tuition Benefits: Employee Tuition Assistance Program
Book scholarships
Public Service Loan Forgiveness
Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP), dependent on position
Voluntary Tax Deferred Account/Deferred Compensation Plan
Employee Leave: 8+ hours of vacation per month
8 hours of sick leave per month
8 hours of paid Birthday leave
12-15 paid holidays per year