Academic Success Coach II

Texas A&M University System•Kingsville, TX

7d•Onsite

About The Position

The Academic Success Coach II is a full-time, grant-funded staff position in the Special Programs department at Texas A&M University–Kingsville. Under supervision, the coach manages a caseload of program participants and supports adults who are out of school in developing the skills and motivation to complete secondary and post-secondary education. The position provides academic, college, career, and financial aid assistance through individualized, student-centered planning and coordinates activities such as workshops, resource fairs, and summer components. Continued employment is contingent on grant funding and satisfactory performance. The role includes advising and case management, participant recruitment and outreach, program coordination, recordkeeping, data entry, and reporting. The coach may assist with supervision, training, and evaluation of student workers and part-time staff. The position may require travel of up to 65% or more, work beyond normal office hours and/or on weekends, and travel to community partner sites, schools, events, and program activities. It is security-sensitive and requires export-control authorization before employment begins.

Requirements

Bachelor’s degree in an applicable field or an equivalent combination of education and experience.
Two years of related experience in student support services, advising, or educational programs.
Strong interpersonal, organizational, and communication skills, including oral and written communication and presentation delivery.
Ability to interact positively and professionally with students, staff, and diverse groups.
Ability to multitask, work cooperatively, and manage multiple responsibilities effectively.
Knowledge of word processing, spreadsheet, database, and general office or instructional software applications.
Ability to provide academic advising and student support services and facilitate student learning and engagement.
Knowledge of college admissions, financial aid processes, and student support resources.
Knowledge of instructional methods for individuals and groups, including active listening techniques.
Ability to assess student needs and develop individualized educational plans, and to adapt instructional content to diverse learning needs.
Ability to maintain accurate records, documentation, and data reporting systems.
Strong critical-thinking skills, including the ability to comprehend, analyze, and apply information using inductive and deductive reasoning.
Ability to move light materials such as program supplies and instructional resources, travel to program locations, and work in office and educational settings that may involve extended sitting, standing, and presenting.
Ability to obtain export-control authorization before starting employment and comply with applicable laws, codes, university policies, regulations, rules, procedures, and safety requirements.

Nice To Haves

Bachelor’s degree in education, psychology, or a related field from an accredited college or university.
Experience working in a TRIO federal program or similar program.
Experience providing case management services.
Experience advising students on college admissions and financial aid processes.

Responsibilities

Create purposeful interactions between students and academic institutions to develop individualized, student-centered educational plans.
Assess participants’ academic and supportive needs and provide goal-oriented advising to promote academic progress and informed educational decisions.
Help students understand academic studies, curriculum requirements, and connections between majors and careers; support them in setting goals for engagement and success.
Travel to target counties to meet with participants about academic progress, college readiness, and career preparation.
Maintain student records and accurate documentation, and implement early intervention and follow-up support for at-risk students.
Guide students through college admissions, financial aid, scholarship requirements, and other funding options.
Promote career exploration and planning resources and communicate academic policies and procedures, including probation, suspension, course withdrawal, and satisfactory academic progress requirements.
Identify, recruit, and interview program participants; review applications and ensure required documentation is complete and accurate.
Coordinate and participate in recruitment events in designated target counties.
Assist with planning and coordinating workshops, resource fairs, and summer program components.
Collaborate with community partners and coordinate or participate in field trips, college visits, and career-industry activities.
Maintain program records, documentation, and reports in compliance with grant requirements; enter participant data and track outcomes in the Blumen database.
Submit travel requests and reconcile expenditures using the Emburse system, while ensuring data accuracy, integrity, and compliance with applicable guidelines.
Assist the Student Engagement Coordinator with supervising, training, and evaluating student workers and part-time staff, and provide oversight to support service quality and program compliance.
Perform other duties as assigned.

Benefits

Competitive wages and a comprehensive Total Rewards package for eligible employees.
Medical insurance, with employee-only coverage listed at $0–$30 per month after the university contribution; the university covers up to 83% of premiums for specified coverage tiers.
Dental and vision insurance.
Life insurance, accidental death and dismemberment insurance, long-term disability, flexible spending account, and day care spending account.
On-campus wellness programming.
Counseling, work-life assistance, financial resources, and legal resources.
Employee Tuition Assistance Program, book scholarships, and Public Service Loan Forgiveness.
Teacher Retirement System of Texas or Optional Retirement Plan, depending on position, and a voluntary tax-deferred account or deferred compensation plan.
Eight or more hours of vacation per month, eight hours of sick leave per month, eight hours of paid birthday leave, and 12–15 paid holidays per year.
Professional development opportunities.