Academic Success Advisor
About The Position
Provides direct student-facing support to undergraduate students enrolled at the university. Utilizes a wide range of software, student development theory, and retention-focused strategies. Working under direct supervision to support students by performing specific, articulated goals and outcomes. The Department of Psychology is actively seeking a fulltime Academic Success Advisors to provide academic advising to undergraduate Psychology and Neuroscience students including 2800 Psychology students and 800 Neuroscience students. The Academic Success Advisor acts as a key contributor to promoting student retention and graduation, supports and advises students in making timely progress toward degree completion through a range of in-person and virtual academic advising and support strategies. The Academic Success Advisor will be working with immersion and online students directly assisting with all aspects of student life at ASU. The advisor will help students learn about ways to connect academically and through student clubs as well as prepare for career and graduate school opportunities.
Requirements
- Bachelor's degree; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
- Demonstrated ability to establish and maintain effective working relationships with peers, faculty, students, administration and other interested parties.
- Ability to interpret student needs and determine when referral to other University resources is appropriate.
- Ability to demonstrate sensitivity to needs of a student population.
- Skill in designing presentation materials and giving oral presentations in group settings.
- Ability to rapidly adapt and effectively utilize new technology, practices, policies and methods.
- Ability to work effectively in an environment subject to quickly changing priorities.
- Ability to effectively communicate both written and verbally.
Nice To Haves
- Earned Master’s degree in Academic Advising, Counseling, Student Services, Higher Education or a related area within Liberal Arts and Sciences.
- Experience working with interns/internship programs.
- Knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies.
- Demonstrated experience in higher education level academic advising in an academic department.
- Demonstrated student service orientation.
- Knowledge of ASU academic structure and organization.
- Demonstrated knowledge of student information systems (DARS, PeopleSoft, Salesforce).
Responsibilities
- Utilizes a proactive approach to advising Psychology and Neuroscience majors in the Department of Psychology.
- Provides 1:1 as well as group academic advising, recruitment/retention, and academic success support functions to students to ensure ongoing successful progress to completion of degree program.
- Utilizes eAdvisor, assists students exploring a variety of academic options, register for courses and make timely progress towards completion of degree.
- Works closely with students to identify all academic options including, but not limited to: degrees, minors, extracurricular activities, study abroad program(s), research, and internships; supports and provides counsel to student in selection of options best suited to student's goals, interests and skills.
- Assists with academic program development and teaching
- Monitors student academic progress through a variety of reporting tools including eAdvisor, DARS, Salesforce, etc.
- Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic success.
- Working under limited or minimal supervision, handles problems, provides guidance and advice to students.
- Responds to student questions and concerns; works with students to resolve all issues to ensure ongoing satisfaction with program and successful progress to completion.
- As primary liaison, connects students with academic and personal resources including, but not limited to: tutoring, counseling and career services; provides follow up to ensure satisfaction with and effectiveness of services.
- Utilizes a variety of university data and programmatic direction to promote student academic success.
Benefits
- Up to 24 hours of release time per year towards training opportunities that will enhance skills and abilities and provide professional growth and development.
- Eight hours of paid time off to participate in external volunteer activities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
