Academic Success Advisor, Teacher Preparation

Arizona State University

2d•$46,300 - $52,000

About The Position

Arizona State University's Mary Lou Fulton College for Teaching and Learning Innovation seeks a collaborative, student-centered Academic Success Advisor to help learners navigate their education and achieve academic, professional, and personal goals. Advising extends beyond course selection and degree planning: advisors connect students with people, resources, experiences, and opportunities that support persistence, belonging, and career readiness. The position is part of a multidisciplinary “superteam” organized around student populations and academic pathways. The team coordinates student-centered support and shares responsibility for student success, drawing on expertise across advising, student support, career development, field experiences, enrollment services, and academic programs. The advisor serves education majors, including students pursuing multiple majors, minors, graduate programs, and certificates, across campus immersion and online modalities. The college operates on the Tempe and West Valley campuses. The position is primarily based at the West Valley campus, with occasional travel to other ASU campuses. Campus assignment will be confirmed at employment based on department needs and the candidate. ASU's MLFC supports flexible work options for certain positions, including alternate work schedules and hybrid remote arrangements, subject to approval under ASU policy.

Requirements

Bachelor's degree, or an equivalent combination of experience and/or training that provides comparable knowledge, skills, and abilities.

Nice To Haves

Evidence of a master's degree in Student Affairs, Education, Counseling, or a closely related field.
At least one year of previous experience in advising, teaching in a college or university environment, recruitment, or student services.
Knowledge of evidence-based academic advising principles and practices.
Knowledge of ASU's academic structure, programs, policies, and student support resources.
Demonstrated commitment to student-centered service and supporting a diverse student population.
Experience assessing student needs, providing appropriate guidance, and making referrals to campus resources.
Demonstrated interpersonal, communication, and presentation skills, including the ability to build effective relationships with students, faculty, staff, and university partners.
Demonstrated leadership, collaboration, and teamwork skills.
Experience adapting to changing priorities, technologies, policies, and processes in a fast-paced environment.
Experience coordinating and prioritizing multiple responsibilities independently and collaboratively.
Proficiency with Microsoft Office, videoconferencing platforms, internet-based research tools, and student information systems such as PeopleSoft, DARS, iPOS, Salesforce, dashboards, or similar case management systems.

Responsibilities

Advise education majors, including students pursuing multiple majors, minors, graduate programs, and certificates, in campus immersion and online modalities.
Build meaningful relationships with students and serve as a trusted guide throughout their educational journey.
Provide holistic academic advising as part of a multidisciplinary superteam, collaborating with student support, care coordination, workforce, and operational partners.
Guide students through academic planning, goal setting, and career exploration.
Use degree tracking tools, Salesforce, Advisor Portal, and other reporting systems to monitor academic progress, document student interests and feedback, and support timely degree completion.
Respond to student questions and concerns, help resolve issues, promote program satisfaction, and support progress toward completion.
Use data, technology, and predictive indicators to identify opportunities for proactive outreach and intervention.
Partner in planning and delivering welcome events, academic advising updates, training sessions, new student experiences, and retention-focused initiatives.
Collaborate with supervisors, faculty, staff, university administrators, and superteam partners to implement policies, practices, and coordinated workflows supporting college, department, and university goals.
Help students navigate university policies, academic requirements, and institutional processes.
Advocate for students while balancing institutional policies and academic expectations.
Promote accountability, inclusion, innovation, authenticity, and care in interactions.
Work collegially across the university to facilitate comprehensive student support and contribute to shared accountability for student outcomes.