Academic Success Advisor Senior

Arizona State University•Tempe, AZ

9d•Onsite

About The Position

The School for Engineering of Matter, Transport and Energy (SEMTE) within the Ira A. Fulton Schools of Engineering is seeking a Senior Academic Success Advisor for its Undergraduate Advising team. The position provides individualized and group academic advising and supports student recruitment, retention, engagement, and overall academic success for students in Aerospace, Chemical, Materials Science, and Mechanical Engineering programs. Under general supervision, the advisor uses in-person and online strategies to help students navigate their academic journeys, persist, and complete degrees in a timely manner. The advisor provides administrative support for enrollment, registration, orientation, retention, and degree completion, and maintains accurate student records using multiple software systems and data sources. The role may include contributing to ASU 101 instruction, mentoring other advisors or student leaders, and taking ownership of major projects assigned by leadership. The position is based on the Tempe campus. Driving is not required.

Requirements

Bachelor's degree and five years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training demonstrating comparable knowledge, skills, and abilities.
Effective communication skills.
Ability to develop and maintain effective professional working relationships.

Nice To Haves

Experience in college-level academic advising, including advising online and campus-based students.
STEM degree academic advising experience.
Experience working with student populations.
Experience working in a fast-paced, high-volume advising unit.
Experience using student information systems and degree audits, such as PeopleSoft/Oasis and DARS.
Experience thinking critically to solve problems independently and as part of a group.
Knowledge of current issues and theories in public and higher education and college advising.
Experience using Microsoft Office applications, including Word, Excel, Access, PowerPoint, Outlook, and Teams.
Experience using database programs such as Analytics and Salesforce.
Experience assisting with special events.
Evidence of a master's degree in higher education or a related area.

Responsibilities

Provide individual and group academic advising to online and campus-based students, supporting academic success, engagement, and timely progress toward graduation.
Help students resolve challenges by maintaining current knowledge and referring them to appropriate ASU services, including Student Health, ASU Counseling Services, and the Fulton Career Center.
Provide administrative support related to student enrollment, registration, orientation, retention, and degree completion.
Maintain comprehensive and accurate student records using a variety of software and data sources.
Organize and participate in ASU and Fulton Schools of Engineering initiatives aimed at recruiting, engaging, and retaining students.
Consult with program chairs, faculty, colleagues, and students to help SEMTE students progress through their curricula and navigate setbacks.
May participate in delivering instruction for ASU 101, a student success course.
May mentor other advisors or student leaders.
Take ownership of major projects as assigned by leadership.