Academic Progress Analyst I

Liberty University

9d•$18 - $20•Hybrid

About The Position

The Academic Progress Analyst provides assistance to and reports to the Assistant Registrar for Academic Support. He/she also works with the Academic Support team to represent the Registrar’s Office by providing assistance to students, faculty, and staff.

Requirements

A bachelor's degree and a minimum of one year of Registrar or other relevant experience is required.
Strong computer skills are required.
Must possess well-developed communication skills with an emphasis on written communication skills.
Must be proficient in academic processes and regulations and how they apply to student situations.
Must be capable of high-level reasoning for solving complex problems.
Must be capable of advanced logic-based decision-making.
Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
Possess public communication skills that allow for professional representation of Liberty University to a variety of business and community customers and associates.
Strong organizational skills.
Excellent computer skills.
Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position.

Responsibilities

Complete registration and drop requests received from students and departments through direct interactions, email, phone calls, and online forms.
Processing of unofficial and official withdrawals and validation of FN (failure for non-attendance) grades as needed.
Communicate with students, staff, faculty, and other university departments in order to advise them on institutional policies and federal regulations pertaining to attendance and academic activity.
Assist students with Registrar-related inquiries in person at the Student Service Center.
Complete assessment registration and reset requests that are received through the assessment inbox.
Evaluate and complete requests for late registration, independent study registration, audit registration, and section switches.
Evaluate students for non-attendance and drop students who have not engaged in the course.
Provide assistance to professors in assigning/extending Incomplete extensions.
Occasionally required to assist with events outside of normal business hours, including but not limited to Commencement exercises.
Other tasks as assigned.