Academic Programs Office Manager, Durham

State of North Carolina•Durham, NC

5d•$59,311 - $63,730•Hybrid

About The Position

The Academic Programs Office Manager for NCSSM-Durham provides program management and analysis for Academic Programs departments and administrative support to the Vice Chancellor for Academic Programs. The role also provides day-to-day leadership, consultation, and support to deans, directors, chairs, and program assistants within each discipline. It serves as the first point of contact in Durham for students, staff, faculty, families, vendors, and other customers. The position reports to the Vice Chancellor for Academic Programs and is permanent, 12-month, SHRA, FLSA non-exempt, and 1.0 FTE. Flexible or hybrid work may be available. NCSSM is a tuition-free public high school and a constituent of the University of North Carolina System, serving students through residential, online, virtual daytime, and summer programs. Its academic focus includes STEM as well as the fine arts and humanities.

Requirements

Bachelor’s degree and one year of experience related to the area of assignment, or an equivalent combination of training and experience.
Knowledge of the relevant program area and ability to stay current with developments and trends.
Ability to coordinate and administer programs, projects, activities, and protocols; manage resources and budgets; prepare and manage contracts and grants; monitor activities; and assess program risk and quality control.
Ability to provide advice and counsel, understand client programs and organizational culture, and consider internal and external priorities in relation to organizational goals.
Ability to analyze program information, data, business operations, and/or financial statements; ensure compliance with objectives, laws, and regulations; and develop effective solutions or conclusions.
Ability to communicate detailed and technical program information, guidelines, standards, statutes, codes, and regulations in writing and orally to varied audiences.
Ability to deliver audience-appropriate presentations and facilitate negotiation of solutions among parties.
Ability to coordinate, facilitate, and participate in collaborative work.

Nice To Haves

Three or more years of experience managing day-to-day office operations and administrative programs and supporting executive-level leadership.
Experience in a high school, college, or university setting supporting faculty, students, parents, and leadership across multiple departments or campuses.
Experience managing departmental or program budgets, monitoring expenditures, performing reconciliations, and using financial management systems or software.
Experience planning and executing large-scale events, ceremonies, or retreats, including travel, vendor setup, and scheduling.
Exceptional interpersonal and written and verbal communication skills, including professional interaction with internal and external stakeholders.

Responsibilities

Provide program support to the Vice Chancellor for Academic Programs and entities within Academic Programs.
Manage program budgets and related administrative activities.
Coordinate Advanced Placement testing.
Coordinate special events.
Provide administrative support for key faculty processes.
Supervise part-time and/or temporary Academic Programs staff.
Provide day-to-day leadership, consultation, and support to deans, directors, chairs, and program assistants.
Serve as the first point of contact for students, staff, faculty, families, vendors, and other customers in Durham.
Perform other duties as assigned.