Academic Programs Office Manager, Durham

State of North Carolina•Durham, NC

4d•Hybrid

About The Position

The Academic Programs Office Manager for NCSSM-Durham provides program management and analysis for Academic Programs departments, administrative support to the Vice Chancellor for Academic Programs, and day-to-day leadership, consultation, and support to each dean, director, chair, and program assistant within each discipline. The role is the first point of contact in Durham for students, staff, faculty, families, and vendors. Major functions include program support to the Vice Chancellor and Academic Programs entities, budget administration, Advanced Placement testing coordination, special events coordination, administrative support for key faculty processes, and supervision of part-time and/or temporary Academic Programs staff. Other duties may be assigned. Flexible or hybrid work may be available. NCSSM is a tuition-free public high school and a constituent of the University of North Carolina System. Its programs include residential high school campuses in Durham and Morganton, online honors offerings, virtual daytime courses with partner high schools, and summer programs. The position is permanent, 12-month, SHRA, FLSA non-exempt, and 1.0 FTE. The listed hiring salary range is $59,311–$63,730, with the final salary determined by education, experience, equity, budget, and market considerations.

Requirements

Bachelor’s degree and one year of experience related to the area of assignment, or an equivalent combination of training and experience.
Knowledge of the specific program area and ability to keep current with developments and trends in areas of expertise.
Ability to coordinate and administer programs, projects, activities, and protocols; manage resources and budgets; prepare and manage contracts and grants; and monitor activities, risk, and quality control.
Ability to provide advice and counsel, understand client programs and organizational culture, and account for internal and external priorities and organizational goals.
Ability to understand issues and relationships across organizational boundaries and share knowledge and critical thinking to reach mutually agreeable outcomes.
Ability to review, summarize, and analyze program information, data, business operations, and/or financial statements.
Ability to ensure compliance with program objectives, laws, and regulations and to select effective actions or solutions based on available facts and constraints.
Ability to communicate detailed and technical program information, guidelines, standards, statutes, codes, and regulations in writing and orally to varied audiences.
Ability to deliver audience-appropriate presentations and negotiate solutions among different parties.
Ability to coordinate, facilitate, and participate in collaborative completion of tasks and assignments.
All degrees must be from appropriately accredited institutions.

Nice To Haves

At least three years of demonstrated experience managing day-to-day office operations and administrative programs and supporting executive-level leadership.
Experience in a high school, college, or university setting supporting faculty, students, parents, and leadership across multiple departments or campuses.
Experience managing program or departmental budgets, monitoring expenditures, performing reconciliations, and using financial management systems or software.
Experience planning and executing large-scale events, ceremonies, or retreats, including travel, vendor setup, logistics, and scheduling.
Exceptional interpersonal and communication skills and experience interacting professionally with internal and external stakeholders.

Responsibilities

Provide program management and analysis for Academic Programs departments.
Provide administrative support to the Vice Chancellor for Academic Programs.
Provide day-to-day leadership, consultation, and support to deans, directors, chairs, and program assistants within each discipline.
Serve as the first point of contact for students, staff, faculty, families, and vendors in Durham.
Support the Vice Chancellor and all entities within Academic Programs.
Manage budgets and resources.
Coordinate Advanced Placement testing.
Coordinate special events.
Provide administrative support for key faculty processes.
Supervise part-time and/or temporary Academic Programs staff.
Perform other duties as assigned.