Academic Programs Coordinator

University of Notre Dame•Notre Dame, IN

10h•$29•Onsite

About The Position

The Keough School of Global Affairs advances integral human development through research, policy and practice; transformative educational programs; and partnerships for global engagement. Our faculty and students conduct rigorous research that addresses some of the world’s most pressing, and complex challenges, with an emphasis on sustainability and environmental justice; poverty, inequality and marginalization; democracy, governance, institutions and rights; and systems and structures of violence and peace. The Academic Programs Coordinator provides comprehensive operational, administrative, and student services support for the Keough School Academic Programs team, which includes both the undergraduate Global Affairs and Master of Global Affairs (MGA) programs. Reporting directly to the Associate Director, Professional Development and Alumni Engagement, the Coordinator serves as an essential liaison and administrative hub for the Academic Programs team.

Requirements

Associate degree plus 5 years of relevant experience.
Strong interpersonal skills, service orientation, and professionalism.
Ability to organize and prioritize a diverse workload in a busy environment.
Experience managing event logistics.
Excellent oral and written communication skills.
Accuracy and attention to detail.
Strong computer skills, including Google Workspace and experience working with data sets.

Nice To Haves

Bachelor’s degree (4 years).

Responsibilities

Compile information and send weekly emails to undergraduate and graduate students, providing information about upcoming events and deadlines.
Manage the pre-arrival process for incoming students in the MGA and PhD in Sustainable Development, including facilitating communication regarding visas, travel, and housing; designing and hosting student orientation in collaboration with the Senior Program Director of Graduate Programs; and collaborating with the International Student and Scholar Services Office.
Troubleshoot individual undergraduate and graduate student questions, refer to appropriate campus resources for resolution, or bring the issue to the attention of the appropriate member of the Academic Programs team.
Support the MGA Student Advisory Council and undergraduate student ambassadors.
Prepare and troubleshoot with graduate students on the technical aspects of course scheduling.
In coordination with the Associate Director for Professional Development and Alumni Engagement and Senior Specialist for Academic Programs, support a team within academic programs dedicated to information systems, including but not limited to devising and implementing a file-sharing strategy and a data management process.
Process graduate student financial payments, including graduate student stipends and expense reports, and process on-campus jobs for MGA students. Act as a liaison to the Office of Student Accounts.
Process MGA Professional Development funding requests and post-graduate awards, including routing applications for faculty and staff approval in Keough’s InfoReady system.
Serve as data manager for the academic programs team. Consolidating and updating data in University and Keough School systems.
Create and run reports about Keough academic programs.
Assist with special data requests, such as for annual reports, communications, student outcomes, etc.
Update and maintain the Keough School Alumni Outcomes Database.
Schedule Academic Programs team meetings.
Assist in the planning of events that support and enhance the academic and community experience of undergraduate and graduate students at the Keough School. Coordinate with students to craft activities that enhance their overall University experience.
Manage Academic Programs team event logistics, including sending out event communications and reminders, tracking attendance, making room reservations, ordering food/supplies, and setting up.
Serve the School and the University as a representative and at functions such as Commencement, recognition ceremonies, open houses, orientations, Junior Parents Weekend and Admissions events for prospective students.
Serve on Keough event committees and support the planning of School-wide events, including the Rally, Welcome Weekend, and commencement.
Serve as an active member of the Academic Programs team, providing operational cross-coverage for colleagues during peak volume periods (e.g., orientation, commencement, high-volume recruiting cycles, and academic special events).
Assist with hiring, scheduling, training, and daily tasks to student office assistants, TAs, and student ambassadors.
Attend required departmental, School-wide, and University staff meetings, training sessions, and committee meetings and serve as an active member of appropriate School communities of practice.
Perform other job-related duties and project assignments as requested to support the mission of the Academic Programs team.