Academic Program Specialist - College of Business, Communication, Social Sciences

NWTC•Green Bay, WI

4d•Onsite

About The Position

Northeast Wisconsin Technical College is seeking an Academic Program Specialist to support the Academic Affairs & Workforce Development department, college, and student community. This role involves managing the year-round scheduling process, including curriculum content changes, and ensuring compliance with federal, state, and accreditation requirements by maintaining accurate confidential records. The specialist will also serve as the primary contact for community partners regarding specific courses, programs, and events.

Requirements

Associate's Degree in Business, Education, or related field
Minimum three years related experience
Microsoft Office Suite, Microsoft Teams, data and learning management systems (Workday, Canvas preferred)
Proficient keyboarding abilities
Excellent oral and written skills
Cultivate a positive attitude and growth-oriented mindset
Proficient in data analytics, critical thinking, and attention to detail
Flexible schedule to include evenings and/or weekends
Must hold a valid driver’s license and be insurable under the district’s standard insurance policy
An equivalent combination of education and work experience may be considered.

Nice To Haves

Workday experience
Canvas experience

Responsibilities

Entering classes/course sections districtwide, scheduling rooms, maintaining curriculum and course fees, and updating/monitoring/distributing course materials and equipment.
Organizing assignments of department faculty and generating pay agreements in accordance with workload requirements, payroll policies, and faculty qualifications.
Communicating class changes with applicable staff, faculty, and students.
Submitting student completion status per regulatory guidelines.
Organizing, analyzing, and evaluating class schedules districtwide and across multiple delivery systems to ensure utilization of budget dollars, faculty workload, enrollment capacity, waitlists, and section size in support of the college’s student success and retention initiatives.
Communicating with the college community, outside agencies, state entities, advisory members, and accrediting institutions regarding certification, licensure, compliance, and records while adhering to the appropriate guidelines as outlined by governing agencies.
Student outreach to ensure student needs are met.
Coordinating meetings, events, and travel arrangements (i.e., airfare, lodging, and transportation); processing expense reports to ensure alignment with institutional policies and budget alignment.
Analyzing and advancing student admission/enrollment data in the appropriate program/courses.
Advising and communicating with students on necessary requirements to strengthen their success and retention.
Maintaining student files and attendance.
Providing student outreach to ensure students are prepared for clinical placements by meeting clinical site requirements such as immunizations, drug screening, CPR certification, and background checks.
Collaborating, composing, and communicating updates to team operating procedures.
Coaching faculty, students, and/or staff regarding usage of NWTC software systems and applicable college procedures.
In collaboration with Marketing, designing and deploying marketing materials and outreach opportunities (NWTC website, state-wide resource sites, social media, student campaigns, etc.).
Serving in a cross-functional capacity to assist and support various team(s) within the department and college community.
Delivering exceptional customer-focused service to all department visitors.
Monitoring grants and specialty classes such as dual-credit contracts, continuing education, and professional development course sections, including budget monitoring, application, evaluating and analyzing the funding criteria to maintain proper compliance.
Tracking reporting for state, federal, or other accrediting bodies.