About The Position

Northwood Technical College is seeking a full-time Academic Program Associate at its Shell Lake Health Education Center. This role provides administrative and program support for designated academic program areas, including scheduling and advisory committee support. The Academic Program Associate reports to an Academic Program Dean and works closely with the academic dean, associate dean, program directors, faculty, scheduling and curriculum personnel, and Academic Affairs colleagues. The position supports scheduling, accreditation and designation documentation, reporting, program initiatives, payroll documentation, advisory committees, equipment purchases, professional development and travel arrangements, curriculum paperwork, College-procedure compliance, and website content. It also represents Northwood Tech in the community and at community events as requested, participates on committees, and performs other duties as assigned. The role requires the ability to work independently and collaboratively, apply technology to administrative tasks, and provide professional, customer-focused support. The position is full-time, specified as 1,950 hours per year. The FY27 salary is $24.65 per hour (Grade I).

Requirements

  • Associate’s degree in a related field or equivalent.
  • Three years of related work experience; alternatively, a high school diploma plus 6–7 years of relevant experience.
  • Ability to communicate effectively, both orally and in writing.
  • Proficiency with the Microsoft Office suite and ability to effectively apply technology to tasks and projects.
  • Ability to contribute positively and professionally to a team environment.
  • Strong customer service skills focused on creative problem solving.
  • Time-management, organization, prioritization, and multitasking skills, with the ability to work independently.
  • Ability to obtain a driver’s license and insurance coverage in accordance with College policy.

Nice To Haves

  • Student Information System experience.

Responsibilities

  • Actively embody and promote Northwood Tech’s values: Collaboration, Innovation, Excellence, Community, Support, Integrity, and Respect.
  • Provide administrative and program support to the academic dean and associate dean.
  • Collaborate with the academic dean and associate dean on accreditation and designation documentation and reporting.
  • Support program initiative documentation and reporting, including maintaining meeting minutes.
  • Assist the academic dean, associate dean, scheduling office, and program directors with scheduling, including developing and modifying course and teaching schedules, maintaining faculty workload documentation, monitoring course enrollments, and entering data into the ERP system.
  • Research, summarize, and analyze information and prepare reports about scheduling, advisory committees, enrollment, budgets, travel, and program or divisional areas as requested by the supervisor.
  • Initiate and complete overload payroll documentation for full-time and part-time faculty for the Talent & Culture office.
  • Schedule, plan, and provide administrative and technical support for advisory committees; compile and maintain advisory committee member databases for program areas.
  • At the academic dean’s direction and in collaboration with program directors, monitor and maintain major equipment purchases for yearly budgets and facilities.
  • Coordinate, track, and secure professional development and travel arrangements as requested by the academic dean.
  • Process paperwork for new course curricula and course modifications in collaboration with the Curriculum Office and academic dean.
  • Assist the academic dean, associate dean, and program directors in ensuring compliance with College procedures.
  • Collaborate with curriculum personnel, the academic dean, and program directors on website content.
  • Use technology and software for communication, data collection, and decision making, including Microsoft Outlook, Teams, Word, and Excel.
  • Collaborate with counterparts in the Academic Affairs division.
  • Represent Northwood Tech in the community and at community events as requested.
  • Actively participate on committees as requested.
  • Work both independently and as a member of a team.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account or Flexible Spending Account
  • Long-term and short-term disability insurance
  • Life insurance
  • Wisconsin Retirement System
  • 403(b) and 457(b) retirement savings
  • Paid holidays
  • Paid leave
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