Academic Program Assistant

University of Southern California • Los Angeles, CA

2d • Onsite

About The Position

The University of Southern California (USC), founded in 1880, is located in the heart of downtown Los Angeles and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family,” comprised of the faculty, students, and staff who make the university a great place to work. The USC Dana and David Dornsife College of Letters, Arts and Sciences is seeking an Academic Program Specialist. The largest and oldest of the USC schools, USC Dornsife functions as the academic core of the university, offering courses and advancing knowledge across the humanities, social sciences and natural sciences. Join our team and help bring global academic experiences to life! The Academic Program Specialist will support Dornsife’s study abroad and other travel program opportunities by assisting in coordinating program operations, communications, financial transactions, data analysis, and logistics. This position will also serve as a key resource for students and domestic and international partners. The ideal candidate is a detail-oriented problem solver with strong communication, customer service, and project management skills who thrives while managing multiple priorities.

Requirements

• Bachelor’s degree or equivalent education and experience.
• At least two years of relevant experience in higher education, customer service, or a related field.
• Excellent interpersonal, oral, and written communication skills for interacting with both domestic and international stakeholders.
• Demonstrated attention to detail.
• Proven ability to plan, implement, and coordinate program logistics.
• Demonstrated database/data entry experience.
• Proven project management and problem solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads.

Nice To Haves

• Knowledge of or experience with Workday Finance, Terra Dotta, Excel, Outlook and website maintenance is desirable but not required.

Responsibilities

• Assisting in coordinating program operations, communications, financial transactions, data analysis, and logistics for study abroad and other travel program opportunities.
• Serving as a key resource for students and domestic and international partners.
• Performing other related duties as assigned or requested.

Benefits

• Health benefits for staff and their family with access to the renowned university medical network
• Eligibility for retirement plans with employer contributions after six months of employment
• Tuition benefits for staff and their family
• Free Professional Development classes
• Central Los Angeles location with easy access to commuter trains, buses and free tram pick up services
• Discounts to sporting and other campus events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level