Academic Operations Specialist

California State University, Long Beach•Long Beach, CA

10d•$4,799 - $6,992•Onsite

About The Position

Under the supervision of the Associate Dean for Administration, this position performs a variety of specialized, analytical, and technical duties related to the overall administrative operations of the College of Business and the Associate Dean’s office. This position plans and conducts complex analytical studies for the college with only general supervision.

Requirements

Highly analytical and organized professional with experience in data management, research, reporting, and higher education administration.
Skilled in statistical analysis, database management, dashboard development, and reporting.
Ability to build collaborative relationships across campus.
Strong knowledge of academic operations, curriculum administration, and course scheduling.
Skilled at managing multiple priorities, maintaining complex databases, conducting specialized analyses, and delivering timely, accurate information.
Strong communication and project management abilities.
Extensive experience coordinating faculty-related processes, including reappointment, tenure and promotion reviews, lecturer evaluations, faculty awards, sabbaticals, and elections.
Detail-oriented and highly organized.
Oversee scholarship administration, support student success initiatives, develop procedural guides and training materials, and participate in university committees and professional development activities.
Ability to communicate with an ethnically and culturally diverse campus community.
Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Nice To Haves

Training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, and programs preferred.
Foundational knowledge of public administration principles, practices, and methods preferred.

Responsibilities

Access, compile, analyze, and present information and data to the Associate Dean, Dean, and other offices.
Perform a variety of administrative, technical, and analytical duties and day-to-day administration related to academic operations in the college.
Coordinate the college’s Reappointment, Tenured, and Promotion (RTP) and faculty review processes, RSCA award process, sabbatical leave process, lecturer performance evaluation process, faculty related election processes and other faculty-related duties processes. Ensuring that all paperwork, documents and on-line processes are handled according to policies and guidelines.
Respond to inquiries regarding specialized areas of knowledge and inquiries on administrative operations of the College of Business, and provide information in a timely, tactful and effective manner.
Develop and maintain college guides on university and college policies and procedures. Maintain documentation of all administrative and student advising related procedures. Provide orientations and training on an as needed basis.
Attend and participate in workshops and trainings and stay abreast of new developments within assigned areas of responsibility. Maintain awareness of changes in university and college policies impacting these specialized areas.
Serve as scholarship administrator for the college.
On behalf or the College of Business, participate in university sponsored task forces or programs on student success, e.g. Data Fellows

Benefits

Up to 24 vacation days per year (based on employee group and/or length of service)
14 paid holidays
12 sick days annually with unlimited accrual
A variety of medical, dental, and vision plans.
Participation in the CalPERS defined benefit plan
Voluntary savings options such as 403(b), 401(k), and 457 plans.
Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
Confidential counseling and support services for employees and their families.
Wellness programs
Professional development opportunities
Insurance options including life, disability, and pet insurance.