Academic Operations Coordinator

University of Mississippi•Mayes Hall, NC

6d•$62,442 - $93,642

About The Position

Oversees and administers the comprehensive operations of a department or set of departments. Drives operational excellence, implements strategic initiatives, optimizes resources, and fosters cross-functional collaboration to achieve departmental and organizational objectives. Provide strategic leadership and direction for the operations and function of the department(s), ensuring alignment with organizational goals, objectives, and performance metrics. Develop and execute departmental strategic plans and initiatives, collaborating with key stakeholders to drive operational excellence and continuous improvement. Oversee the departmental budget, including financial planning, forecasting, and monitoring of expenditures, ensuring optimal resource allocation and cost-effectiveness. Implement and refine operational policies, procedures, and workflows to streamline processes, enhance efficiency, and maintain compliance with regulatory requirements. Serve as a primary liaison between the department and other internal stakeholders, facilitating effective communication, collaboration, and coordination across teams. Conduct regular analysis and assessment of departmental performance, utilizing key performance indicators (KPIs) and metrics to identify areas for improvement and implement strategies for optimization. Collaborate with cross-functional teams and senior leadership to contribute to the development and execution of organizational initiatives, projects, and goals.

Requirements

10 years experience in higher education, academic administration at the Undergraduate and Graduate Level.
Demonstrated organizational, project coordination, and written and verbal communication skills.
Proficiency with data tools, spreadsheets, and student information or reporting systems.
Bachelor's (Required)

Nice To Haves

Advising experience.
Experience with undergraduate and graduate academic advising in a college or university setting.
Retention experience.
Demonstrated work in retention, progression, and graduation initiatives and student success programming.
Curriculum management.
Experience with curriculum management, catalog and program processes,and academic committee workflow.
Analytics background.
An analytics background, including the ability to build dashboards and reports and to translate data into actionable insight for leadership.
Master’s degree from an accredited institution.

Responsibilities

Assist in all curriculum experiences for undergraduate and graduate programs.
Prepare, track, and route curriculum proposals and catalog updates.
Support academic scheduling, course and program change processes, and the school’s academic council workflow.
Maintain shared documentation so that processes are transparent and repeatable.
Coordinate the intake, routing, and status tracking of curriculum and program proposals through school and university committees.
Maintain accurate catalog, course inventory, and program records in partnership with departments.
Support academic scheduling and the resolution of workflow questions across departments.
Conduct regular check ins with the academic advisors in each department to support consistency, share best practices, and surface trends.
Support the execution of the Holistic Advising Program and coordinate operational logistics for advising across the undergraduate and graduate student population.
Convene and document recurring advisor check ins and communicate themes to the Associate Deans and Dean.
Support the rollout, training logistics, and evaluation of the Holistic Advising Program.
Coordinate operational support for orientation, registration cycles, and student facing advising communications.
Build and maintain the school’s Retention, Progression, and Graduation data.
Develop dashboards, reports, and early alert indicators that turn raw student data into clear, actionable insight for the Dean and Associate Deans.
Maintain accurate student success datasets and reporting cycles aligned to the academic calendar.
Design and produce dashboards and reports on retention, progression, and graduation outcomes.
Identify at risk indicators and support data informed intervention and outreach efforts.
Serve as a reliable operational point of contact for academic affairs and student success.
Organize forms, policies, and procedures.
Prepare reports for school and university stakeholders, and support cross departmental coordination on behalf of the Office of the Dean.