Academic Operations Coordinator - Full Time

Jefferson Health Plans • Philadelphia, PA

6d • Onsite

About The Position

The Academic Operations Coordinator supports the day-to-day administrative, academic, and operational functions of a University department. This role ensures efficient coordination of academic scheduling, faculty and student support processes, data management, and compliance with institutional policies. The coordinator serves as a central point of contact for internal and external stakeholders, helping to streamline operations, support academic programming, and enhance overall departmental effectiveness. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced academic environment.

Requirements

• High School Diploma/GED
• Basic understanding of higher education operations, academic programs, or administrative support functions
• Proficiency in standard office software (e.g., Microsoft Word, Excel, Outlook, and basic database systems)
• Basic problem-solving skills with the ability to seek guidance when handling unfamiliar tasks

Nice To Haves

• Bachelor’s Degree
• 2 years administrative, academic support, customer service or office coordination experience
• Assists with departmental communications and reporting, supporting accreditation documentation, coordinating events and logistics, and performing other duties as assigned.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Coordinate academic scheduling, including course offerings, room assignments, and timetable management
• Support faculty onboarding, appointments, and administrative needs
• Assist with student-related processes such as enrollment support, advising coordination, and records management
• Maintain and update academic and operational databases, ensuring accuracy and compliance with institutional standards
• Serve as a liaison between department leadership, faculty, students, and central administrative offices
• Support curriculum implementation, academic program logistics, and accreditation-related documentation
• Manage departmental communications, including announcements, scheduling updates, and internal reporting
• Assist with budget tracking, procurement, and expense processing in collaboration with finance teams
• Prepare reports, dashboards, and data summaries for leadership decision-making
• Coordinate meetings, events, and academic activities, including logistics and documentation
• Ensure adherence to university policies, procedures, and regulatory requirements
• Provide general administrative support to department leadership as needed
• And other duties as assigned by the department

Benefits

• medical (including prescription)
• supplemental insurance
• dental
• vision
• life and AD&D insurance
• short- and long-term disability
• flexible spending accounts
• retirement plans
• tuition assistance
• voluntary benefits
• tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED