Academic Office Administrator

Niagara College•Welland, ON

4d•CA$32 - CA$37•Hybrid

About The Position

Niagara College is seeking an Academic Office Administrator for the School of Media, located at the Welland Campus. This temporary position, commencing in September 2026 and concluding in December 2026, offers an hourly rate of $32.10/hr, with potential for extension. Reporting to the Associate Dean, School of Media, this role provides crucial academic administrative support, ensuring smooth daily operations and planning for future semester needs. The administrator serves as the primary point of contact for staff, students, other college departments, and the public, requiring a high degree of professionalism, confidentiality, independence, initiative, and empathy.

Requirements

Two (2) year diploma in any field of study
Minimum of three (3) years' experience working in an office administration environment with an educational, government, or large business environment
Understanding of electronic reporting systems, and ability to compile and analyze electronic reporting to multiple stakeholders
Strong knowledge of Microsoft Excel
Excellent communication skills, both verbal and written

Responsibilities

Manages Associate Dean’s calendar and electronically schedules meetings and events
Reviews student and faculty schedules, gathers feedback from program coordinators and provides a summary to the Associate Dean for consideration and submission to scheduling department
Coordinates activities related to Program Quality Assurance cycles, including minute-taking, meeting coordination, agenda preparation, room bookings and other tasks in collaboration with Centre for Academic Excellence (CAE) staff
Analyzes the organization of work assignments, scheduling requirements in labs and classrooms
Updates academic documentation required for program changes, course outline modifications, delivery mode adjustments, and textbook updates
Compiles and generates information reports arising from the daily academic operation, which may include absence reports, part time payroll reports, overtime reports, Standard Workload Form (SWF) overtime reports, and liaises with various college depts if discrepancies occur
Analyzes various Peoplesoft reports to support the Associate Dean in decision making
Collects textbook requests and changes, working with the campus bookstore to ensure supply are available for upcoming term
Provides support and coordination for academic events
Provides support to faculty and support staff by addressing routine inquiries/requests
Triages and responds to student issues, providing referrals and next steps
Coordinates the collection of time sheets for all part time staff and records this information for accurate recording and submission for part time payroll