Academic Counselor - TRIO Student Support Services (Part-Time)

Bristol Community College • Fall River, MA

7d • Onsite

About The Position

Bristol Community College is seeking an Academic Counselor for its TRIO Student Support Services program. This part-time position is dedicated to supporting first-generation, low-income students, and/or students with disabilities in navigating college life and achieving their academic goals. The role involves providing academic and non-academic advising, connecting students with resources, and collaborating with campus partners. Bristol Community College is committed to fostering an inclusive and diverse environment and encourages candidates from all backgrounds to apply.

Requirements

• Master's degree in Education, Counseling, Psychology, Human Services, Social Work, or closely related field.
• Three (3) years' experience and/or training involving college admissions, academic advisement, career development, or program/project management; or an equivalent combination of education, training, and experience.
• Sensitivity and commitment to the goals of Affirmative Action and workforce diversity.
• Experience working in a diverse environment.
• Demonstrated ability to work with underserved students.
• High energy level.
• Strong time management skills.
• Strong interpersonal skills.
• Legal authorization to work in the United States.

Nice To Haves

• Professional experience working with Banner Student Information Systems, DegreeWorks, EAB Navigate 360, and Maxient.
• Demonstrated experience working in higher education, with a preference for experience working at a community college.
• Ability to communicate in a language in addition to English, with a preference for American Sign Language (ASL), Spanish, or Portuguese.

Responsibilities

• Provide Academic and non-academic Advising for an assigned caseload of TRIO Student Support Services (SSS) students.
• Engage with students regularly to establish meaningful interpersonal relationships.
• Assist students in building realistic and attainable academic plans that focus on persistence and completion.
• Serve as a communication hub for academic and non-academic concerns for students on an assigned caseload.
• Encourage and support students' personal and professional development, including helping them connect with campus resources to meet their needs holistically.
• Follow up with students, staff, and faculty as assigned through Bristol's academic alert system to address concerns.
• Perform administrative tasks associated with advising activities.
• Provide e-mail communication to active, not registered students at the start of each enrollment period.
• Collect, organize, and report meaningful data to illustrate trends and inform decisions.
• Maintain and update student files, including but not limited to writing and maintaining notes in EAB Navigate 360, Degreeworks, Banner, Maxient, and other Bristol software systems.
• Maintain academic plans and degree audits for assigned students.
• Provide coaching and support services to identified TRIO SSS students from all academic programs.
• Conduct follow-up outreach to students to assess the effectiveness of the student success plan and make any necessary modifications.
• Connect students with community and college resources based on identified need.
• Engage regularly with student caseload to build rapport and trust between Coach and student.
• Prioritize connection and relationships to support students in their social/emotional well-being.
• Provide students with the foundation to become increasingly capable of making informed personal and academic decisions.
• Discuss and help to clarify educational goals with each student; establish plans, reinforce milestones, and monitor progress.
• Set expectations with students, including meeting with tutors, class attendance, and consistent check-ins with the Coach.
• Provide support, guidance, and assistance in building skills related to time management, college readiness, academic planning, self-advocacy, and goal setting.
• Maintain and share professional knowledge in applicable areas including but not limited to national trends and promising practice within advising & coaching.
• Operate a computer and utilize college technology including but not limited to Microsoft Office applications (Outlook, Work, Excel, PowerPoint, etc.), Microsoft Teams, Bookings, Avaya soft phone and voicemail, MyBristol, EAB Navigate 360, Zogotech, Banner, Argos reporting, DegreeWorks, Maxient, and Dynamic Forms.
• Attend and participate at Advising & Success, TRIO, division, and all-college meetings, as well as related meetings assigned by the Director (or designee).
• Perform assigned responsibilities at all Bristol locations, including some nights and weekends.
• Ensure compliance with all College policies as well as local, state, and federal laws and regulations.
• Perform other related duties as assigned, consistent with the Collective Bargaining Agreement.

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Long-term disability insurance
• Retirement plan
• Paid time off (vacation, personal, sick, and holiday pay)
• Tuition waiver discounts at the Commonwealth's public higher education institutions

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level