Academic Coaching Program Coordinator

Texas A&M University System•Corpus Christi, TX

2d•$50,162•Onsite

About The Position

The Academic Coaching Program Coordinator is responsible for managing the implementation, coordination, and assessment of academic coaching and student success initiatives that support the university’s commitment to student success and retention. The Coordinator manages the day-to-day operations of the academic coaching program, including supervision of Academic Success Coaches and peer coaches, coordination of intervention strategies and student support efforts, and implementation of coaching-related programming. In collaboration with the Director of Seminar & Retention, the Coordinator ensures students receive high-quality coaching and support services designed to promote academic persistence and success.

Requirements

Bachelor’s degree in Student Personnel, Higher Education Administration, or related field
Six (6) years of related experience in student services, academic coaching, advising, retention, student success, or related areas.
Intermediate proficiency skills in Microsoft Office Suite.
Strong critical thinking, memorization, attention to detail, and communication skills.
Ability to work independently while developing strong collaborative relationships.
Ability to exercise excellent professional judgment and discretion, making decisions regularly that impact student welfare and the institution.

Nice To Haves

Master’s degree in Student Personnel, Counseling, Higher Education Administration, Education or related field.
Experience working in academic coaching, retention, advising, or student success programs in higher education.
Experience with student success technology platforms (e.g., Starfish, Navigate, Argos, Laserfiche, Banner).
Experience supervising professional and/or student staff.
Experience designing and implementing student success interventions, outreach efforts, or coaching initiatives.
Experience teaching first-year courses, such as university seminar.

Responsibilities

Manage the day-to-day operations of the academic coaching program, including coordination of student caseloads, coach assignments, and service delivery.
Supervise Academic Success Coaches and peer coaches by providing guidance, direction, and support related to coaching practices, case management, and student success initiatives.
Coordinate intervention strategies and outreach efforts for students experiencing academic difficulty, including conditionally admitted students, students on academic probation and in academic recovery, and other identified student populations.
Support the implementation of departmental goals, coaching initiatives, and retention efforts in collaboration with the Director of Seminar & Retention.
Assist with teaching assigned university seminar sections.
Coordinate academic coaching-related events, workshops, and engagement opportunities that support student success and persistence.
Coordinate academic coaching program functions and student success initiatives to ensure effective service delivery and alignment with departmental priorities.
Collaborate with campus partners, including departments involved in student transition and retention efforts, to support cross-departmental student success initiatives such as Summer Bridge programming.
Generate and analyze reports on student trends, risk indicators, coaching utilization, and program outcomes utilizing student success technology platforms, including Starfish.
Communicate findings and trends to departmental leadership to support data-informed decision making and continuous improvement.
Assist in the implementation and assessment of coaching interventions, student engagement efforts, and program effectiveness.
Support the hiring, onboarding, training, and professional development of Academic Success Coaches and peer coaches in collaboration with the Director of Seminar & Retention.
Provide ongoing feedback and supervision to coaching staff to ensure consistency, effectiveness, and high-quality student support.
Evaluate the effectiveness and efficiency of academic coaching services and identify opportunities for improvement in coaching practices and case management.
Perform other duties as assigned by the Director of Seminar & Retention or other appropriate administrators.

Benefits

Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value). Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage
Dental & Vision
Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
DUAL CAREER PARTNER PROGRAM
ON-CAMPUS WELLNESS OPPORTUNITIES
Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources
Tuition Benefits: Public Loan Forgiveness
Book scholarships 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
Voluntary Tax Deferred Account/Deferred Compensation Plan
Time Off: 8+ hours of vacation paid time off every month.
8 hours of sick leave time off every month.
8 hours of paid time off for Birthday leave.
12-15 paid holidays each year.