Academic Affairs Specialist

UCSF•San Francisco, CA
•$101,440 - $125,615

About The Position

The UCSF Academic Personnel Office seeks an Academic Analyst to provide academic personnel assistance within the Executive Vice Chancellor & Provost organization. The role serves paid and unpaid academic affiliates and acts as the primary academic contact for a set of client departments. As an experienced professional with a comprehensive understanding of UC, campus, and unit academic practices, policies, and procedures, the Academic Analyst resolves moderate to complex academic personnel and HR-related issues affecting a broad range of academic titles in practical and imaginative ways. The position advises departments on academic personnel policies and processes, manages onboarding, appointments, reviews, and advancement actions, and coordinates with other teams and specialty centers. It also responds to client inquiries, monitors cases and deadlines, provides ad hoc reports, and identifies and customizes training for diverse constituencies.

Requirements

  • Bachelor's degree in a related area and/or equivalent experience or training.
  • At least 3 years of directly related experience.
  • At least 3 years of experience in UC or another university's Academic Personnel services, or related experience with high-level HR activities, or an equivalent combination of education and experience.
  • Ability to apply and interpret system-wide and campus policies and procedures governing academic personnel and HR.
  • Ability to communicate effectively, verbally and in writing, with diverse audiences.
  • Demonstrated ability to prioritize competing work assignments and integrate information to determine appropriate actions and their implications.

Nice To Haves

  • Strong understanding of compensation policies, collective bargaining agreements (CBA), and procedures governing academic employees and health sciences compensation plans for client schools and departments, including funding requirements and implications for academic and postdoctoral employees.

Responsibilities

  • Analyze and interpret guidelines and policies to advise unit clients on onboarding, appointments, compensation, work eligibility and visa matters, and benefits considerations.
  • Counsel departments on appointment policies and programs, visa applications and processing, and appropriate appointment types.
  • Proactively respond to and resolve customer concerns, initiate and answer inquiries, and keep customers informed about status.
  • Partner with other teams and specialty centers to perform academic personnel and HR duties for clients.
  • Identify critical stakeholders in policy development, interpretation, and implementation, and escalate complex situations as appropriate.
  • Learn customer needs and apply knowledge of how policies and procedures are interpreted and implemented across departments; reconcile overlapping policies with customer needs and goals while ensuring compliance.
  • Review and work cases in PeopleConnect and respond to client emails and requests while meeting internal deadlines.
  • Use UCSF human resource information systems, including PeopleConnect, UCPath, Advance, and HBS/MyTime.
  • Provide ad hoc reports as needed.
  • Facilitate and manage academic onboarding, appointment, and review processes, identifying policy and compensation issues.
  • Administer faculty, non-faculty academic, and trainee appointment and advancement actions promptly and in accordance with deadlines, policies, and contracts.
  • Identify and customize training needs for diverse constituencies.
  • Perform other duties as needed or assigned.
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