Academic Advisor I-II

Texas A&M University System•Corpus Christi, TX

1d•Onsite

About The Position

Texas A&M University–Corpus Christi is hiring at the Academic Advisor I or II level in its Academic Advising department. Under general supervision, the advisor counsels students on the academic requirements of their chosen programs and helps with course selection, registration, and major selection. The position communicates and interprets institutional, general education, and major requirements; refers students to university resources; and supports student retention by building relationships and helping students make informed academic decisions. Responsibilities vary by level. Academic Advisor I provides advising in individual and group settings, supports student success and retention, and may lead student-engagement activities. Academic Advisor II performs similar advising and retention work, leads workshops and special projects, mentors other advisors, and may provide reports and data analysis. Both levels collaborate with campus partners, maintain accurate student documentation, follow confidentiality requirements, and attend university commencement ceremonies.

Requirements

Bachelor’s degree.
Academic Advisor II: Two years of experience advising students in higher education or related experience.
Intermediate skills in Microsoft Office Suite, databases, and spreadsheets.
Ability and willingness to work both independently and as a team member.
Initiative, follow-through, tact, diplomacy, and judgment when working with students, parents, faculty, and administrators.
Attention to detail and ability to multitask in a fast-paced environment.
Ability to help students develop a sense of purpose and belonging and establish educational and personal goals.
Ability to use word-processing, spreadsheet, database, student-information, degree-planning, and degree-audit applications.
Ability to work cooperatively, present information clearly and concisely, and maintain confidentiality when handling sensitive information.
Strong listening, written, verbal, analytical, interpersonal, and organizational skills.
May travel to national or regional advising conferences and may be required to work beyond normal office hours, including evenings or weekends.
Attend and/or present at a national advising conference and implement applicable best practices across the unit.

Nice To Haves

Academic Advisor I: Up to one year of experience advising students in higher education.
Academic Advisor II: Three years of experience advising students in higher education.
Experience with Banner, Argos, Starfish, Laserfiche, and Degree Works.
Demonstrated knowledge of developmental academic advising methodologies.

Responsibilities

Advise current and prospective students individually and in groups on course selection, registration, academic planning, career and educational goals, university transition, resources, and retention.
Review academic records in preparation for advising appointments and coordinate with academic departments on transfer equivalencies and posting approved transfer courses.
Process academic forms and follow up to ensure student records reflect the selected major, minor, concentration, and catalog year.
Interpret state, university, and college policies and communicate academic requirements accurately.
Monitor student academic progress and use intervention strategies for students receiving academic alerts or needing help maintaining or improving academic standing.
Refer students to appropriate campus resources and help them make informed academic decisions and establish realistic goals.
Monitor advising requirements, notify students when requirements apply, and maintain accurate and complete student documentation.
Participate in recruiting activities and prepare for, present, and advise at first-year student orientations.
Support retention efforts, including follow-up with probationary and returning suspension students.
Maintain professional relationships with administrators, faculty, staff, students, and other constituents, and obtain relevant documents for prospective and current students.
Collaborate with campus community members on student-retention initiatives and serve on committees or task forces as appropriate.
Attend professional-development activities and TAMU-CC commencement ceremonies.
Comply with applicable state, system, and university policies and FERPA confidentiality requirements.
Academic Advisor I may lead workshops, seminars, and other student-engagement activities.
Academic Advisor II leads workshops, seminars, and student-engagement activities; leads and oversees special projects; conducts advising-related research; organizes professional-development activities; mentors other advisors; and may provide reports and data analysis.

Benefits

Medical insurance, with employee-only coverage available for $0–$30 per month after the university contribution; the university covers up to 83% of premiums for listed coverage tiers.
Dental and vision insurance.
Life insurance, accidental death and dismemberment insurance, and long-term disability insurance.
Flexible Spending Account and Day Care Spending Account.
Dual Career Partner Program.
On-campus wellness opportunities.
Counseling, work-life assistance, financial resources, and legal resources.
Public Loan Forgiveness and book scholarships.
Tuition coverage for up to 18 credit hours per fiscal year, subject to rules.
Retirement through the Teacher Retirement System of Texas or Optional Retirement Plan, with voluntary tax-deferred account/deferred compensation options.
Eight or more hours of vacation leave per month.
Eight hours of sick leave per month.
Eight hours of paid birthday leave.
12–15 paid holidays each year.
Professional development opportunities.